VP, Product Management

IPC is a fintech company that focuses on the human element. With a global presence, we support local markets with our advanced cloud-based trading communications and managed connectivity solutions. Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency. Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success. Job Overview We are seeking a VP, Product Management to own the end-to-end vision, strategy, and execution for IPCs Communications productsVCOM, Devices, and new marketsfocused on expanding our Total Addressable Market (TAM) and accelerating ARR growth. Key Responsibilities: Define the multi-year strategy and roadmap for VCOM and Devices, including platform evolution, endpoint strategy, compliance capabilities, and ecosystem integrations. Lead a comprehensive TAM expansion program: market segmentation, opportunity sizing, competitive intelligence, pricing/packaging, and portfolio positioning. Translate strategy into clear OKRs, investment cases, and portfolio plans; prioritize ruthlessly across build/improve/retire decisions. Partner with Engineering and Program Management to deliver high-quality releases on time; drive platform reliability, performance, security and scale. Evolve the Devices strategy (hardware/software): lifecycle management, firmware/OS roadmap, remote management, telemetry, and user experience improvements. Build and deepen strategic integrations and partnerships (e.g., UC/CC platforms, recording/compliance, analytics, workflow tools, and cloud providers). Own product commercialization: GTM strategy, launch excellence, enablement, sales plays, value frameworks, and customer success motions. Establish a rigorous product discovery practice (qual & quant): customer research, CABs, design sprints, experiments, and data-informed decisions. Drive regulatory and compliance readiness in collaboration with Legal/Risk (e.g., voice/e-comm capture, retention, surveillance, auditability). Champion a high-performance product culture: talent development, coaching, operating cadence, and cross-functional alignment. How You Will Make an Impact: Growth: Net-new ARR, expansion ARR, and meaningful TAM unlock across prioritized segments and geographies. Adoption: Active endpoints/users, attach/expansion rates, partner-led volume, and device fleet modernization. Customer Outcomes: NPS/CSAT, support trends, time-to-value, and renewal/churn improvements. Execution: On-time delivery to plan, quality/reliability KPIs, and portfolio ROI versus investment. Team & Culture: Engagement scores, retention of top talent, diversity of pipeline, and health of product rituals. Essential Skills and Experience to be Successful in this Role: 12+ years in B2B Product Management with 5+ years leading Directors/PMs; proven VP-level scope across complex portfolios. Domain expertise in cloud communications/real-time voice (e.g., SIP/RTP/WebRTC), endpoints/devices, and enterprise platforms. Demonstrated success scaling SaaS communications products and expanding TAM via new segments, geographies, and channels. Strong financial and commercial acumen: P&L ownership, ARR unit economics, pricing & packaging, and portfolio management. Deep collaboration skills with Engineering, Sales, Marketing and Operations; excellence in exec/board-level communication. Customer-obsessed with strong product discovery toolkit (quant/qual research, experimentation, and analytics). Security, reliability, and compliance mindset appropriate for regulated industries. Whats in It for You? At IPC, your compensation is only part of the package. We are committed to investing in a range of programs and initiatives to improve the overall experience of our employees. Competitive Base Salaries Medical, Dental and Vision 100% Employer Paid Short/Long Term Disability, AD&D and Life Insurance Coverage Limited & HealthCare Flexible Spending Accounts Dependent Care Flexible Spending Account Health Savings Accounts with Employer Contributions Pet Insurance Legal Insurance Critical Illness, Hospital Indemnity and Accident Coverage Commuter Benefits Medicare Services Education program Financial Wellness Account Fiduciary and Training Identity Theft Insurance 401(k) and Roth plan with matching contributions Flexible PTO, Sick Pay and Public Holidays Additional Time off for Charity Work and Volunteering Tuition Reimbursement Certification Bonus Program Access to IPC University our Internal E-Learning Platform Structured Onboarding Training and Peer Mentor Support Parental Leave Policy Free Mental Health Wellness Programs, Tools, Coaching and Free therapy sessions Employee Referral Scheme #J-18808-Ljbffr