Bilingual Dispatcher CSR

Pay Rate: $16.00 Schedule: Monday-Friday (10 am-6:30 pm) Required to be on an on-call schedule. Must be bilingual in English and Spanish Responsibilities Support the performance of the branch operations, including planned and unplanned maintenance/service/ installation/control calls from customers. Provides assistance, information and customer service as requested to arriving, transferring or departing clients. Schedules and dispatches employees, crews/teams, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements Relays work orders, messages, and information to or from crews/teams, supervisors, and field inspectors using telephones, two-way radios, and/or computers Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc. Recognizes and mitigates a variety of miscellaneous hazards encountered within the department and other work environments i.e. surroundings, mechanized equipment, and hazardous materials Confers with clients and/or supervising personnel in order to address questions, problems, and requests for service or equipment Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency; ensures timely and efficient movement of resources according to work orders and/or resource schedules Oversees all communications within specifically assigned areas Receives or prepares work orders and work schedules Orders supplies and equipment and issues them to personnel Records and maintains files and records of customer requests, work, or services performed, inventory, and other dispatch information Strictly adheres to all safety and regulatory compliance procedures Coordinates and arranges for necessary repairs in order to restore service and schedules Miscellaneous duties as assigned Monitors daily services and create/update a log sheet or service log Maintains periodic contact with service personnel to ensure completion of assigned duties Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight Creates reports to monitor activity and operations Qualifications Must be 18 years of age or older Customer Service or Dispatch Experience ABM Healthcare Support Services required testing 10 panel drug screen for controlled substances Physical examination must be able to lift up to 50 pounds MMR titer Hepatitis B vaccine series or signed declination Flu shot (October 1 through April 30) PPD skin test (2-step) History of chicken pox or Varicella vaccines shot Benefits: Competitive Pay Paid Time Off For Qualifying Team Members Career Growth Opportunities All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. About ABM Industries Inc.: ABM is a leading provider of integrated facility solutions for some of the largest companies in the world. ABM is passionate about people. Since 1909, ABM has worked attentively to pair our clients with the right people to care for their businesses. Today, ABM employs more than 100,000 skilled and hardworking people who deliver exceptional facilities services.We show our respect for every person, every day. Every ABM team member gains clear career growth programs and support. We promise safe working conditions. And together, we live out our six core values.