Food & Beverage Server: PT

3 weeks ago


Miami, United States Buffalo Run Casino & Resort Full time
Position Purpose:

To provide a courteous and efficient dining experience to guests.

Knowledge, Skills, and Abilities:
  • Become knowledgeable of all menu items, ingredients, specials, and prices.
  • Respond tactfully to guest complaints.
  • Communicate all guest suggestions or complaints to the Front House Manager.
  • Monitor guest needs on a continual basis and check for guest satisfaction as required.
  • Maintain a clean and organized work area.
  • Become familiar with casino events and promotions in order to accurately inform dining guests.
  • Accept payment and operate point of sale system.
  • Clear tables of used service items as needed.
  • Follow all alcohol sale and food safety ordinances and regulations.
  • Ensure the highest standards of cleanliness, safety, and guest satisfaction.
  • Verify legal age (21) of guests ordering alcohol.
  • Comply with ABLE Commission rules, and Alcohol Sale & Distribution Procedures.
  • Comply with tip reporting procedures and Title 31 requirements.
  • Perform other duties as assigned.
Requirements

Education/Qualifications:
  • Requires a minimum of 6 months of prior serving experience.
  • Must be at least 18 years old.
  • Requires food handler's permit.
  • Requires liquor license.
Licensing:
  • Must be able to obtain and maintain the required Gaming License

Work Requirements:

Shift: Wed - Sun

Requires problem solving skills, and the ability to communicate effectively. Position involves prolonged walking, stooping, or bending, lifting, or carrying up to 50 pounds daily. Work is performed in a casino environment with varying levels of lighting, air quality, noise, and / or temperature.
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