Assistant Service Manager- Rotational

1 month ago

Odessa, United States Cactus Wellhead Full time
20/10 Rotational Schedule

Job Summary: Responsible for ensuring awareness of customer requirements and customer specific running procedures. Responsible for planning field installations ensuring that proper tools, spares, backup equipment and qualified associates are available. Assist with logistics including travel to locations.

Essential Functions, Roles and Responsibilities: Essential duties and responsibilities include the following.

  • Practices safe work habits and complies with all quality, safety, health and environmental policies, procedures, programs and regulations
  • Travels from point of origin to Branch location to work a rotational schedule
  • Responsible for actively and continually recruiting qualified candidates for necessary positions for the department assigned to, as well as other Cactus Wellhead positions as able
  • Supervises department personnel including interviewing, hiring, training, mentoring, coaching, counseling and corrective action when required
  • Assigns qualified service associates and confirms safety certs
  • Determines if new service associate (SSE) can be assigned with veteran service associate to gain OJT
  • Uses Land or Offshore Service Job Package and prints for service associates
  • Prepares Job Assessment Meeting document based on job type. Identifies job location, service tools, spare parts, and any special customer requirements
  • Assembles Service Job Package and fills out required information
  • Reviews customer SRO, equipment requirements and running procedure service associate
  • Places Service Job Package in service associate's file
  • Inspects equipment prior to shipping
  • Performs all functional responsibilities of a service associate
  • Special projects or assignments as directed by management
Education, Training, Experience:High school diploma or general education degree (GED); or five to ten years related experience and/or training; or equivalent combination of education and experience.

Certifications, Licenses, Registrations: None Required

Job Knowledge, Skills, Abilities: Working knowledge of Cactus Wellhead Products, Service Documentation and

Record Keeping; Wellhead and Valve Installation, Operation, and Maintenance, Corrective Action and Field Complaint Investigations. Equipment Troubleshooting of Cactus Wellhead and Other OEM Equipment; Customer Relationships and Networking, Customer Service Best Practices. Intermediate Computer Skills, Advanced Mathematical and Language Skills and Advanced Reasoning Ability. Must be able to travel and maintain a rotational work schedule.

Supervisory Responsibilities: Assist the Service Manager manage a team of Service personnel. Carry out supervisory responsibilities in accordance with the Company's policies and applicable laws.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl; stand, walk and sit; talk and hear.
  • Close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
  • Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds.
  • Ability to clearly hear voices or alarms, bells, and other noise.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
  • Regularly exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions and risk of electrical shock.
  • Regularly exposed to wet and/or humid conditions (outside weather conditions); extreme cold; extreme heat and vibration.
  • Occasionally exposed to toxic and caustic chemicals; risk of radiation or electrical shock.
  • The noise level in the work environment is usually very loud.


Disclaimer: This job description indicates the general nature and level of work expected of the incumbent. it is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. incumbent may, and probably will be asked to perform other duties as required. Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

Cactus Wellhead is an equal opportunity employer. Cactus Wellhead prohibits discrimination and harassment of any type. It affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

  • Machine Field Tech III

    2 months ago

    Odessa, United States Warren CAT Full time

    TEAM UP WITH US! The Machine Field Technician III (R) is designated as a "Rotational" position that usually works a designated rotating schedule, usually in patterns such as 14 days "on," and 7 days "off" work.The person must travel to and lodge at the assigned work location for the duration of the 14-day work assignment. This position is responsible for...

  • Rotational Rental Tech I

    1 week ago

    Odessa, United States Warren CAT Full time

    TEAM UP WITH US! The Rental Technician I ( R ) is designated as a "Rotational" position that usually works a designated rotating schedule, usually in patterns such as 14 days "on," and 7 days "off" work. The person must travel to and lodge at the assigned work location for the duration of the 14-day work assignment. This position is responsible for providing...

  • Service Manager

    2 months ago

    Odessa, United States DistributionNOW Full time

    At DistributionNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service. START YOUR CAREER NOW. The Service Manager will be responsible for all duties in the Service Department including supervising Service...

  • Rotational Rental Tech II

    2 weeks ago

    Odessa, United States Warren CAT Full time

    TEAM UP WITH US! The Rental Technician II (R) is designated as a "Rotational" position that usually works a designated rotating schedule, usually in patterns such as 14 days "on," and 7 days "off" work. The person must travel to and lodge at the assigned work location for the duration of the 14-day work assignment. This position is responsible for providing...

  • Frac Service Manager

    2 months ago

    Odessa, United States Cactus Wellhead Full time

    ** Frac Service Manager** **Job Category****:** Field Management **Supervisor****:** David Bruno **Requisition Number****:** FRACS001261 Showing 1 location **Job Details** **Description** **J****ob Summary:** This position is a working Supervisor Position, estimated 30% of their time will be working in the field with their designated Field Service...

  • Assistant Manager, Merchandising

    2 months ago

    Odessa, United States ACE Hardware Full time

    About Westlake Ace HardwareAce Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States.  Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located...

  • Warehouse Manager

    4 weeks ago

    Odessa, United States JAMES EDWARD & COMPANIES GROUP Full time

    Job DetailsJob Location Midland - Odessa, TX Description The Warehouse Manager's main priorities are to assist Matador's management with warehouse operations which includes inventory management, fleet management, warehouse management, and day-to-day operations geared towards operational excellence. Viva Distributing, LLC, began operations in March 2001 in El...

  • Assistant Manager

    2 months ago

    Odessa, United States Sonic Full time

    Restaurant Assistant General ManagerThe Job:As a SONIC Drive-In Assistant General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In in conjunction with the General Manager to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In. As the...

  • Assistant General Manager

    2 months ago

    Odessa, United States Hawthorn Suites By Wyndham - Odessa, TX Full time

    Job DescriptionJob DescriptionJob Summary:The Assistant General Manager, in the Odessa location, is responsible for ensuring the operations of the Front Office, House Keeping, and Food and Beverage Departments are in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay,...

  • Sr. Service Manager- Store

    2 months ago

    Odessa, United States My Melrose Full time

    Job Type Full-time Description Work where you can shop! We're looking for individuals with a passion for fashion that have what it takes to give our customers an exceptional in-store customer experience that will encourage them to return. We appreciate the unique strengths and diversity of each individual, which makes us a great place to work and shop....

  • Assistant Market Manager

    1 month ago

    Odessa, United States United Family Services Inc Full time

    Summary: Key Requirements: The Market Assistant Manager is first and foremost responsible for guest relations and satisfaction. He/She supports the Department Manager regarding all department duties such as ordering, merchandising, maintaining department conditions and training department clerks. He/She is responsible for assisting the Department Manager in...

  • Tire Technician

    1 month ago

    Odessa, United States City of Odessa Full time

    Job DescriptionJob DescriptionTire Technician Department: Equipment Services Reports to: Garage SupervisorSummary: Under basic supervision, performs tire installation, repairs, and general maintenance on vehicles and machinery.Essential Functions: Essential duties and responsibilities may include, but are not limited to, the following:Tire installation:...

  • Service Manager

    2 months ago

    Odessa, United States Stewart & Stevenson Full time

    Overview: Stewart & Stevenon is Now Hiring a Service Manager at 11120 West Highway 80 East Odessa, TX 79765. Responsible for overall and daily management of service department operations and staff. Responsibilities: Maintain a clean and safe work environment. Ensure proper safety training and standards are in place, and that safety policies and procedures...

  • Express Wash Assistant Manager

    2 months ago

    Odessa, United States Radiant Express Car Wash - Radiant Express Car Wash Full time

    Working at Radiant Express Car Wash isnt just a job, its a career. We take pride in developing every team member that works for us and providing them with the tools and training to succeed. We offer clear career paths for advancement, and we prioritize promoting from within. In fact, 70% of our current leaders were promoted from within. With new locations on...

  • Hospitality Service Support

    7 days ago

    Odessa, United States Hooters of America Full time

    Overview: The mission of Hooters is to “ Make People Happy ” and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of...

  • Express Wash Assistant Manager

    5 hours ago

    Odessa, United States Radiant Express Car Wash Full time

    Working at Radiant Express Car Wash isn’t just a job, it’s a career. We take pride in developing every team member that works for us and providing them with the tools and training to succeed. We offer clear career paths for advancement, and we prioritize promoting from within. In fact, 70% of our current leaders were promoted from within. With new...

  • Assistant Manager

    3 months ago

    Odessa, United States Bottoms Up Bar and Grill Of Odessa Full time

    Job DescriptionJob DescriptionWe are seeking an experienced Assistant Manager with a love for sports and a strong promotions background to join our team! As a part of the management team, you will be responsible for the restaurant’s operational performance and financial growth. You will recruit, hire, train, and lead staff, ensuring they reflect the...

  • Assistant Manager

    4 weeks ago

    Odessa, United States Bottoms Up Bar and Grill Of Odessa Full time

    Job DescriptionJob DescriptionWe are seeking an experienced Assistant Manager with a love for sports and a strong promotions background to join our team! As a part of the management team, you will be responsible for the restaurant’s operational performance and financial growth. You will recruit, hire, train, and lead staff, ensuring they reflect the...

  • Assistant Community Manager

    3 weeks ago

    Odessa, United States Related Partners, Inc. Full time

    Are you looking to work for an Owner/ Operator? Are you looking for an opportunity to grow your leadership skills through training and development? Are you looking to find more than just a job rather a career filled with purpose? If so, we are look Community Manager, Manager, Assistant, Property Management, Technology

  • Odessa Service

    2 months ago

    Odessa, United States HEB Grocery Stores Full time

    HEB Grocery Stores - Odessa Service [Grocery Clerk / Cart Attendant] As a Customer Service Assistant at HEB Grocery Stores, you'll: Package groceries and assist customers in transporting their merchandise from the store to their vehicle; Gather baskets and pick up trash inside and outside store; Maintain and stock bag areas; Assist in unloading merchandise...