Microsystems Analyst 1
2 weeks ago
Provides hardware and software technical support to a department, including all major business applications for laptop and desktop computers.
- Researches, analyzes, designs, and maintains desktop computer systems in support of departmental needs.
- Administers the local area network for a department, including the installation, configuration, maintenance and upgrading of the LAN; backs up the LAN on a daily and weekly basis.
- Serves as database administrator for the department and acts as liaison to data processing staff from Information Technology in resolving programming or communications problems.
- Develops training materials and trains staff to use computer applications; develops and maintains systems documentation.
- Analyzes the department's software and hardware needs; recommends hardware and software purchases based on analysis of needs; ensures compliance with university and division policies and procedures regarding network/computing acquisitions.
- Maintains inventory of the department's computer hardware and software.
- Performs other job-related duties as assigned.
EEO/AA
INFORMATION SPECIFIC TO THIS POSITION
Microsystems Analysts work as a team to manage and enhance the computer systems for UH Libraries locations campus wide, including MD Anderson Library; the Architecture, Design, and Art Library; Music Library; Health Sciences Library; and College of Medicine Library.
Duties Specific to This Position:
- Review and assess effectiveness of UH Libraries IT systems and collaborate with team members to develop and implement updates and improvements.
- Troubleshoot and maintain library equipment such as BookEye Scanners, Microfilm devices, Self-checking books, Digital Signs, and others.
Bachelors and 6 months experience
Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Requires a minimum of six (6) months of directly job-related experience.
- Experience will be considered in lieu of education.
- We will be hiring two successful candidates for this position.
- Experience in Windows 10/11 environment such as deployment, maintenance, and troubleshooting
- Experience on Active Directory and Group Policy
- Experience providing technical support to all levels of an organization
- Networking experience including troubleshooting and cable patching.
- End support with Microsoft products such as Teams, SharePoint, OneDrive, and Microsoft 365
- Task automation and PowerShell or similar scripting experience
- Endpoint management Ivanti or SCCM (imaging, package creating/deployment, and patching)
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