Receptionist

2 months ago

Cockeysville, United States AutoNation Full time

We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry.

At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the drivers seat. We believe that together, we can create a brighter future for everyone.

So what do you say? Are you ready to be part of something big?

The receptionist receives incoming calls, determines the nature of each call and directs the caller to the appropriate person or department. Answers basic inquiries and takes messages.

What are the day-to-day responsibilities?
  • Meet and greet customers in a professional manner
  • Operate switchboard telephone system
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold
  • Take thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave
  • Provide basic information to callers who have general inquires
  • Assist with filing duties and other administrative tasks as needed
  • Prepare sales and service gas tickets for the Accounting Department
  • Serve as a backup to the Sales Department Cashier
  • Assist the General Manager with various clerical duties as needed
  • Attend meetings and trainings as scheduled
  • Perform other duties as assigned
  • Be friendly, professional, courteous and efficient when working with all customers and employees
What are the requirements for this job?
  • High School diploma or equivalent
  • Possess excellent written and verbal communication skills
  • Ability to operate a multi-line switchboard
  • Ability to read and comprehend instructions and information
  • Ability to work well with the public

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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