Human Resources Manager

1 week ago

Marietta, United States The Ladders Full time
Location: Life University, 1269 Barclay Circle, Marietta, GA 30060

About Us: Since 1974, Life University has been a trailblazer in postsecondary education, seeking individuals eager to join our team dedicated to shaping the future of health and wellness education. Situated in Marietta, Georgia, our university's campus provides a nurturing, yet dynamic environment for academic and personal growth. We are a specialized institution focused on vitalistic education in the fields of health care, business administration and the social sciences, providing a range of undergraduate and graduate degrees alongside our flagship Doctor of Chiropractic program. As we continue our mission to empower students and pioneer innovative approaches to vitalistic education, we're actively seeking passionate professionals to join us in our commitment to excellence. Explore our available opportunities and be a part of Life U's journey toward creating a healthier world. For further details, please explore life.edu.

Job Summary: Human Resources Manager

Reporting to the Chief Human Resources Officer (CHRO), the Human Resources Manager (HR Manager) is a professional forward-facing position responsible for providing the day-to-day tactical and long-term strategic HR support to assigned population of either Staff or Faculty. The HR Manager also manages a wide range of areas under the direction of the CHRO, including recruitment, benefits & compensation, onboarding and the administration of HR policies, procedures, and programs. The HR Manager will support the Operations team members of the HR department, triaging various requests, providing direct support, and escalating issues as needed. The work is performed in accordance with established policies and procedures of the university. Sound judgment is required in the interpretation and implementation of such policies to carry out the position's administrative duties.

Responsibilities:
  • Acts as a forward-facing representative, designated to answer questions and provide initial support, while collaborating with HR Operations team members who serve as subject matter experts.
  • Collaborates with HR team members to ensure comprehensive support and coverage by leading and hosting New Hire Orientation sessions as assigned.
  • Serves as liaison to internal and external parties and processes related transactions; facilitate communication and operations within the HR department.
  • Counsels current employees on benefit issues and related policy matters including ADA, FMLA, Workers Compensation and other federal regulations. Responds to inquiries and provides information to external parties on these programs.
  • Serves as an HR Representative on interview panels and assists managers with onboarding.
  • Conducts investigations into matters pertaining to harassment, and other employment related issues.
  • Supports the HR operations team members by triaging various requests, providing direct support, and escalating issues as needed.
  • Works with Payroll to support financial processing and reporting systems for employee benefits.
  • Initiate and processes requests from employees or managers that affect status and or benefits in personnel records.
  • Manages employee separation process including facilitating meetings and exit interviews.
  • Assists with various HR functions related to recruitment, performance management, position descriptions, unemployment claims and employee relations matters.
  • Plans, prepares and delivers content for presentations.
  • Provide responsiveness and the highest level of customer service to the campus community.
  • Serves as the HR point of contact for internal and external stakeholders.
  • Collaborates with HR Operations team members to develop and implement HR strategies and initiatives that enhance organizational effectiveness.
  • Bridge management and employee relations by addressing demands, grievances or other issues.
  • Supports the sourcing, recruitment, and selection process for their assigned departments, serving as a liaison between hiring managers and HR Operations team members.
  • Nurture a positive working environment by building strong relationships with stakeholders on campus, serving as an in-person, on-campus point of contact for the HR team.
  • Oversee and manage a performance appraisal system that drives high performance.
  • Maintain pay plan and benefits program in collaboration with HR Operations Team Members.
  • Assess assigned departments' training needs to apply and monitor training programs
  • Monitors HR metrics and analytics to identify trends, areas for improvement, and to support data-driven decision-making in relation to HR Manager Projects.
  • Ensure legal compliance throughout human resource management.
  • May perform job-related duties other than those specifically delineated in this description.
Requirements
  • Bachelor's degree from an accredited university of higher education.
  • Five (5) or more years of progressively responsible work experience in human resources administration.
  • Five (5) or more years of experience utilizing human resources information systems for data maintenance in benefits, recruitment and payroll.
  • Experience with ADA, FMLA and Workers Compensation programs.
  • Experience utilizing e-signature software for approvals and workflow processing (e.g. Adobe Sign, DocuSign, etc.).
Knowledge, Skills, & Abilities
  • Knowledge of institutional, state and federal guidelines related to human resources policies and procedures
  • Knowledge of best practices in human resources related to higher education
  • Skilled in Microsoft Office Suite, HRIS systems and other web-based software
  • Skilled in communication (interpersonal, oral and written), time management and organization
  • Skilled in interpreting policy and developing procedures that are in alignment with said policies
  • Skilled in problem-solving of employee matters and troubleshooting technical issues
  • Ability to present information clearly and concisely.
  • Ability to perform various tasks with a high degree of attention to detail and timeliness
  • Ability to remain professional with a strong customer service orientation
  • Ability to take direction, initiative and work diplomatically with professional discretion, confidentiality and high ethical standards
  • Ability to use standard office equipment such as personal computer, copier, scanner, fax, etc.

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