Complaint & Quality Management Systems Analyst
1 week ago
DescriptionPosition Overview:We are seeking a detail-oriented and analytical Complaint and Quality Management Systems (QMS) Analyst to join our Quality Assurance team. In this role, you will be responsible for managing customer complaints and supporting the overall QMS to ensure compliance with regulatory requirements and continuous improvement of our products and processes.Key Responsibilities:1. Complaint Management:Receive, log, investigate, and document customer complaints related to tissue products.Perform containment actions as needed relevant to complaint products.Escalate any reportable conditions and execute additional reporting as requiredAnalyze complaint data to identify trends, root causes, and opportunities for improvement.Collaborate with cross-functional teams to ensure timely resolution and effective communication with customers.2. Quality Management Systems (QMS):Assist in the development, implementation, and maintenance of the QMS in accordance with industry standards (e.g., ISO 13485, FDA regulations).Ensure all quality documentation is up to date and compliant with regulatory requirements.3. CAPA Management:Coordinate CAPA records and process in response to complaints and quality issues, including ensuring owners meet timely completion and closure.Assist in training individuals on CAPA workflow and execution steps within QMS.Assist and review root cause analysis to ensure investigation is sufficient and appropriate.4. NCR and Product DispositionManagementCoordinate the Nonconformance Response process for initiation, proper documentation, MRB approval, and resolution of quality issues and material dispositions.Ensure containment actions are executed and documented for all impacted items.Guide, monitor, and support personnel in investigations and nonconformance reports.Responsible for ensuring all records are monitored and closed timely.5. Data Analysis and Reporting:Prepare and analyze reports on complaints, CAPA effectiveness, and other quality metrics for management review.Provide insights and recommendations based on data analysis to drive continuous improvement initiatives.6. Regulatory Compliance:Ensure compliance with relevant regulations and standards throughout the complaint handling and QMS processes.Assist in internal and external audits related to quality management and complaint handling.7. Training and Support:Provide training to staff on complaint handling procedures and QMS practices.Support cross-functional teams in understanding and implementing quality standards.8. Continuous Improvement:Identify opportunities for process improvements and contribute to quality initiatives within the organization.Participate in quality improvement projects as needed.Qualifications:Bachelor's degree in Quality Assurance, Life Sciences, Engineering, or a related field.5+ years of experience in quality assurance, complaint management, or QMS, preferably in the medical device, biotech, or tissue banking industry.Strong knowledge of regulatory standards and quality management systems (e.g., ISO 13485, FDA regulations).Excellent analytical skills and attention to detail.Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment.Proficiency in data analysis tools and software.
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Quality Manager
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Business Systems Analyst
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mesa, United States XNRGY Climate Systems Full timeWho are we?XNRGY Climate Systems is a North American leader in sustainable design and advanced manufacturing of custom air treatment systems. We are focused on research and energy development, contributing to the reduction of carbon footprint.We are excited to announce the opening of our new technology headquarters in Mesa, Arizona in 2025. This expansion...
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mesa, United States XNRGY Climate Systems Full timeWho are we?XNRGY Climate Systems is a North American leader in sustainable design and advanced manufacturing of custom air treatment systems. We are focused on research and energy development, contributing to the reduction of carbon footprint.We are excited to announce the opening of our new technology headquarters in Mesa, Arizona in 2025. This expansion...
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Financial Analyst Manager
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Mesa, United States XNRGY Climate Systems Full timeWho are we?XNRGY Climate Systems is a North American leader in sustainable design and advanced manufacturing of custom air treatment systems. We are focused on research and energy development, contributing to the reduction of carbon footprint.We are excited to announce the opening of our new technology headquarters in Mesa, Arizona in 2025. This expansion...
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Mesa, United States XNRGY Climate Systems Full timeWho are we?XNRGY Climate Systems is a North American leader in sustainable design and advanced manufacturing of custom air treatment systems. We are focused on research and energy development, contributing to the reduction of carbon footprint.We are excited to announce the opening of our new technology headquarters in Mesa, Arizona in 2025. This expansion...
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Security System Installation Specialist
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Mesa, Arizona, United States Technical Systems Inc Full timeJob OverviewTechnical Systems Inc. is seeking an experienced Security System Installation Technician to join our team. As a key member of our installation team, you will be responsible for installing, servicing, and maintaining electronic security systems for our clients throughout the region.Key Responsibilities:Install commercial alarm, CCTV, and card...
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Sr. Functional Business analyst
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Service Desk Analyst – L1
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Security System Installation Technician
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Mesa, United States Technical Systems Inc Full timeJob DescriptionJob DescriptionTechnical Systems is hiring an Security System Installation Technician to service our clients throughout the region. Our demand is rapidly growing, and we are looking for amazing people to join our team. This opportunity has tremendous potential for rapid growth within the company for the right individual. Our ideal candidate...
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XNRGY Climate Systems | Buyer | mesa, az
2 days ago
mesa, United States XNRGY Climate Systems Full timeWho are we?XNRGY Climate Systems is a North American leader in sustainable design and advanced manufacturing of custom air treatment systems focused on research and energy development contributing to the reduction of carbon footprint.We are excited to announce the opening of our new technology headquarters in Mesa, Arizona in 2025. This expansion reflects...
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XNRGY Climate Systems | Buyer | mesa, az
2 hours ago
mesa, United States XNRGY Climate Systems Full timeWho are we?XNRGY Climate Systems is a North American leader in sustainable design and advanced manufacturing of custom air treatment systems focused on research and energy development contributing to the reduction of carbon footprint.We are excited to announce the opening of our new technology headquarters in Mesa, Arizona in 2025. This expansion reflects...
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Property Manager
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Inventory Analyst
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Inventory Analyst
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Inventory Analyst
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Inventory Analyst
2 months ago
Mesa, United States Universal Logistics Holdings, Inc. Full timeLogistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc. is a leading third party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. LINC's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in...