Patient Services Representative
4 months ago
JOIN OUR TEAMVera French is looking for a Patient Services Representative to provide compassionate customer service to clients visiting our Central Park Office, located in Davenport. As a Patient Services Representative you will facilitate the smooth running of the mental healthcare environment and support the delivery of quality patient care. As the first point of contact for clients, you will play a critical role in their experience at Vera French. If you are looking to make a difference in your customer service career, this position may be for you WHAT YOU'LL DO: Welcome and greet patients, families, and visitors.Coordinate patient appointments, answer inquiries and provide information about the services provided by Vera French. Attain a high level of confidentiality and safe guard patient privacy. Collect copays, ensure accurate patient information, and assist patients with the completion of any necessary documentation.Schedule patient appointments.Answer calls.WHAT YOU'LL NEED: Associates degree requiredExcellent customer service or public relations skills required.Computer knowledge and Microsoft office experienceOffice setting experience preferred. WHO YOU ARE:Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.Persistent. Although it may take a while to achieve a goal, you do not give up. Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity. Share Our Values: We are united by our shared values of community service, compassion, empowerment, respect, resourcefulness and professionalism. Make an Impact: Our mission is to enhance the mental health of all in our community by providing quality, accessible and comprehensive care. Learn and Grow: Vera French offers various in-house training opportunities CPR, Medication Management and other trainings through our learning management system. To encourage our staff to continue their education, Vera French also offers a Tuition Reimbursement and Loan Repayment program for all employees after one year of employment. WHAT WE OFFER:Group Health, Dental and Vision insurance Wellmark Blue Cross/Blue Shield health insuranceDelta Dental - dental and vision insuranceEmployer paid life Insurance, AD&D, LTD through Mutual of OmahaSupplemental life insurance, short term disability available401(k) with employer contribution & matching Employer contribution 3% of annual salary, vested day oneEmployer matching 25% of every dollar put in by the employee, up to 6%Tuition Reimbursement & Loan Repayment ProgramEvery employee (full-time or part-time) is eligible after one year of serviceSupplemental Critical Illness, Hospital Indemnity and Accident Coverage through Mutual of OmahaPaid time offNine paid holidays per yearNine paid sick days per year accrued on a payroll basis 2 weeks of vacation accrued on a payroll basisNOTIFICATION AND AUTHORIZATION TO REQUIRE A MEDICAL EXAMINATIONI hereby certify that, if hired, I will disclose any limitations I have that may impact my ability to do the job. I understand that I may also be required to undergo a pre-employment or post-employment medical exam by the VFCMHC' designated health practitioner.NOTIFICATION AND AUTHORIZATION TO CONTACT REFERENCES AND CONDUCT BACKGROUND INVESTIGATIONI understand that I may be subject to a background check, and hereby authorize Vera French Community Mental Health Center, or any of its affiliates, to investigate my background to determine any and all information of concern as to my record, whether the same is of record or not, and I release employers and persons named in my application from all liability for any damages on account of his/her furnishing said information.Additionally, you are hereby authorized to make any investigation of my personal history, educational background, military record,motor vehicle records, criminal records, and credit history through an investigative or credit agency or bureau of your choice. Iauthorize the release of this information by the appropriate agencies to the investigating service. I authorize and give permission forthe individuals listed as references to provide written information and/or verbally discuss my background with Vera FrenchCommunity Mental Health Center, or any of its affiliates.This authorization, in original or copy form, shall be valid for this and any future reports and updates that may be required.I understand that passing the background check is a condition of employment. A negative background check can be grounds fordismissal, even if an offer has been made to me and I have been hired.
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Customer Service Representative
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Member Service Representative
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Sales and Service Representative
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Customer Service Representative
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Sales and Service Representative
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Davenport, Iowa, United States American Freight Furniture Full timeWe are hiring a motivated Sales and Service Representative to join our American Freight Furniture team. In this role, you will be responsible for driving sales growth by identifying and responding to customer needs. Key responsibilities include:ResponsibilitiesProvide exceptional customer service and respond to customer inquiries in a timely mannerMeet or...
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Davenport, Iowa, United States University of Iowa Community Credit Union Full timeAbout the RoleThis position is a critical part of our team, providing exceptional service to all members and staff of GreenState Credit Union. The Member Service Representative (MSR) will be responsible for handling daily transactions, answering questions, and providing information about credit union products and services.Key ResponsibilitiesPerform cash...
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Sales Representative
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Customer Service Representative
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Davenport, Iowa, United States Wendy's | Locust Full timeCompany Overview:">">Parco LTD, the parent company of Wendy's | Big Hollow, is a fast-food giant that values quality food and customer satisfaction.">">Job Summary:">We are seeking a motivated and enthusiastic Customer Service Representative to join our team. As a key member of our crew, you will be responsible for delivering exceptional customer experiences...
