Birdies/Moonshot | Server | Part-Time

3 weeks ago


Houston, United States Omni Hotels Full time

Location:

Houston Hotel

Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer.

The Omni Houston Hotels associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel may be your perfect match.

Job Description:

As a Birdies and Moonshot Server, you will provide outstanding service to guests in both our poolside area and our restaurant. Your responsibilities will include taking and serving food and beverage orders, maintaining cleanliness and organization, and ensuring a pleasant dining experience for all guests. The ideal candidate will be enthusiastic, versatile, and capable of delivering exceptional service in both casual and formal settings.

Responsibilities:
  • Poolside Service:
    • Greet pool guests and take food and beverage orders in a friendly and professional manner.
    • Serve drinks and light meals promptly, ensuring guests comfort and satisfaction.
    • Monitor the pool area to respond to guests needs and provide assistance as required.
    • Maintain cleanliness and organization of poolside tables and service areas.
    • Adhere to all health and safety regulations, including proper sanitation and hygiene practices.
  • Restaurant Service:
    • Take and process food and beverage orders accurately, communicating any special requests to the kitchen.
    • Serve food and drinks promptly, ensuring that all orders are correct and meet the guests expectations.
    • Maintain cleanliness and organization of tables, dining areas, and service stations.
    • Handle cash; credit transactions; and room charges, ensuring accuracy in billing and payment processing.
  • General Duties:
    • Collaborate with kitchen and bar staff to ensure efficient service and guest satisfaction.
    • Address and resolve any guest complaints or issues with a positive and solution-oriented approach.
    • Assist with setting up and breaking down tables, chairs, and other service equipment as needed.
    • Ensure compliance with all applicable health, safety, and alcohol service regulations.
    • Promote and upsell menu items, specials, and hotel amenities to enhance the guest experience.
Qualifications:
  • Must be able to work in a fast-paced environment.
  • Current TABC and Texas Food Handlers certifications.
  • Previous experience as a server or in a hospitality role preferred.
  • Knowledge of food and beverage service, including poolside and casual dining.
  • Excellent communication and interpersonal skills with a friendly and approachable demeanor.
  • Ability to multitask and work efficiently in a dynamic, fast-paced environment.
  • Basic math skills for handling cash and processing transactions.
  • Flexibility to work varying shifts, including evenings, weekends, and holidays.
  • Weekend availability from 10:00am-9:00pm.
  • Ability to handle physical tasks such as carrying trays, standing for extended periods, and lifting up to [weight, e.g., 25 pounds].

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.



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