Senior Training Content Specialist

3 days ago

McLean, United States ValidaTek Full time

Company Overview:
At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our success starts and ends with our people, so we built a company where great people can do great things, with the resources and autonomy to make decisions that transform organizations. We operate as one team of diverse people, united by a passion for continuous growth and optimization. Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation. www.validatek.com

Summary:

ValidaTek is seeking a highly qualified Senior Training Content Specialist to support the Department of State, Bureau of Consular Affairs Queue Management (CAQM/Q-Flow) lobby line management and customer experience program. The CAQM program provides software, hardware and capabilities that improve the customer waiting and service fulfillment experience at the bureaus domestic Passport Agencies and Overseas Posts. These locations provide Passport, Visa and Overseas Citizen services for U.S. citizens and foreign nationals.

As a Senior Training Content Specialist you will be responsible for designing, developing, and delivering high-quality training materials and programs that enhance the skills and knowledge of software end-users. This role involves collaboration with various departments to identify training needs, create engaging content, and ensure effective delivery and evaluation of training initiatives. The ideal candidate will have extensive experience in instructional design, a strong understanding of adult learning principles, and the ability to manage multiple projects simultaneously.

Responsibilities:
  • Conduct thorough needs assessments to identify skill gaps and training requirements.
  • Cross-train with application SMEs to learn how the software works and how the end-users use it to add value to their workflow.
  • Collaborate with stakeholders to gather input and insights on training needs.
  • Design and develop engaging, high-quality training materials, including e-learning modules, instructor-led training (ILT), webinars, videos, and job aids.
  • Utilize a variety of instructional design methodologies to create effective learning experiences.
  • Ensure content is accurate, up-to-date, and aligned with program goals and objectives.
  • Develop and implement evaluation tools to measure the effectiveness of training programs.
  • Analyze feedback and performance data to continuously improve training materials and delivery methods.
  • Stay current with industry trends and best practices in training and development.
  • Work closely with subject matter experts (SMEs) and other departments to gather content and validate training materials.
  • Communicate effectively with all levels of the organization to promote training programs and initiatives.
  • Manage multiple training projects simultaneously, ensuring timely delivery and adherence to budgets.
  • Coordinate with external vendors and consultants as needed.
Qualifications:
  • BA/BS or equivalent years of experience working in a training content related position.
  • Active Secret Clearance
  • Proven experience (5+ years) as a software trainer or instructional designer, preferably in a technology company or software development environment.
  • In-depth knowledge of software applications, platforms, and technologies, with proficiency in relevant programming languages, frameworks, and tools.
  • Strong presentation, communication, and interpersonal skills, with the ability to effectively convey complex technical concepts to diverse audiences.
  • Experience with instructional design methodologies and e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate, Camtasia).
  • Familiarity with learning management systems (LMS) and virtual training platforms (e.g., Zoom, Microsoft Teams, WebEx).
  • Excellent organizational skills and attention to detail, with the ability to manage multiple projects and deadlines effectively.
  • Customer-focused mindset, with a passion for delivering high-quality training experiences and supporting user success.

Preferred Qualifications:

  • Experience working with Department of State, specifically the Bureau of Consular Affairs


Posted Min Pay Rate:
USD $79,648.00/Yr.

Posted Max Pay Rate:
USD $132,746.67/Yr.

Salary Disclosure:
Actual salary will be based on a variety of factors including but not limited to experience, geographic location, contract affordability, internal equity, education, and certifications.

The upper end of the salary range may be reserved for individuals who have demonstrated tenure with the company, seniority, and proven excellent performance. This includes factors such as education, certifications, and extensive/unique experience beyond what is required.

EEO Statement:
ValidaTek is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status.

Applicants who are selected for employment will be required to verify authorization to work in the United States.

Offers of employment will be contingent upon passing a post-offer background check.

  • Training Content Manager

    6 days ago

    McLean, United States ID.me Full time

    **Company Overview**: ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don't need to create a new password when visiting sites that have the ID.me button. ID.me's digital identity network...

  • Digital Content Specialist

    4 weeks ago

    McLean, United States Booz Allen Full time

    Digital Content Specialist **The Opportunity**: Our Engagement, Communications, and Marketing team is seeking a digital content specialist to support content production for Booz Allen’s employee communications channels, ensuring compelling content and creative ideas are effectively delivered to employees. We are a dynamic team of professionals dedicated...

  • Senior Content Manager

    2 weeks ago

    McLean, United States Mindlance Full time

    Position Title: Senior Content Manager Location: Must be on-site in McLean, VA. hybrid T,W,TH Duration: 3 Months Temp to HireOur Impact: The Modern Delivery Office manages the software delivery methodologies for the firm. We support enterprise-wide initiatives using influence over authority and provide thought leadership for our key partners to continue...

  • Content Manager

    1 week ago

    McLean, United States Zillion Technologies Full time

    USC or GC ONLY/ No third party vendors Open for only W2- USC or GC Job Title :Content and Change Management Senior Locations:. Hybrid - Onsite in McLean, VA Tuesday through Thursday. Job Description: Notes: Content creation vs Change management: 60/40. The majority of the work will be Video content creation . Change management will take 40% of the...

  • Content Manager

    2 weeks ago

    McLean, United States Zillion Technologies, Inc. Full time

    USC or GC ONLY/ No third party vendorsOpen for only W2- USC or GCJob Title :Content and Change Management SeniorLocations:. Hybrid - Onsite in McLean, VA Tuesday through Thursday. Job Description:Notes:Content creation vs Change management: 60/40. The majority of the work will be Video content creation. Change management will take 40% of the candidate’s...

  • Content Manager

    2 weeks ago

    McLean, United States Zillion Technologies Full time

    USC or GC ONLY/ No third party vendors Open for only W2- USC or GC Job Title :Content and Change Management Senior Locations:. Hybrid - Onsite in McLean, VA Tuesday through Thursday. Job Description: Notes: Content creation vs Change management: 60/40. The majority of the work will be Video content creation. Change management will take 40% of the...

  • Content Manager

    1 week ago

    McLean, United States Zillion Technologies, Inc. Full time

    USC or GC ONLY/ No third party vendorsOpen for only W2- USC or GCJob Title :Content and Change Management SeniorLocations:. Hybrid - Onsite in McLean, VA Tuesday through Thursday. Job Description:Notes:Content creation vs Change management: 60/40. The majority of the work will be Video content creation. Change management will take 40% of the candidate’s...

  • Content Manager Senior

    2 weeks ago

    McLean, United States Genesis10 Full time

    Genesis10 is seeking a Senior Change Management and Content Manager for a 3 month position (possible CTH) with a mortgage loan corporation located in McLean, VA. This is a hybrid position and requires being onsite Tuesday through Thursday. Summary The Modern Delivery Office manages the software delivery methodologies for the firm. We support enterprise-wide...

  • Content Manager Senior

    2 weeks ago

    McLean, United States Genesis10 Full time

    Genesis10 is seeking a Senior Change Management and Content Manager for a 3 month position (possible CTH) with a mortgage loan corporation located in McLean, VA. This is a hybrid position and requires being onsite Tuesday through Thursday. Summary: The Modern Delivery Office manages the software delivery methodologies for the firm. We support...

  • Proposal Content Management Specialist

    1 month ago

    McLean, United States ID.me Full time

    ID.me is seeking a motivated and detail-oriented Proposal Content Manager to join the team. In this role, you will own the end-to-end process to complete complex, technical proposals as well as manage how content is structured and curated. You will work closely with our Sales, Engineering, Product, Security, Legal, and Fraud teams to draft, edit and deliver...

  • Proposal Content Management Specialist

    4 weeks ago

    McLean, United States ID.me Full time

    ID.me is seeking a motivated and detail-oriented Proposal Content Manager to join the team. In this role, you will own the end-to-end process to complete complex, technical proposals as well as manage how content is structured and curated. You will work closely with our Sales, Engineering, Product, Security, Legal, and Fraud teams to draft, edit and deliver...

  • Training Specialist

    4 weeks ago

    McLean, United States NikSoft Systems Corp. Full time

    As a training specialist, you will design, develop, and deliver training programs in support of custom web-based enterprise systems. You will provide consultation and best practices for development of efficient and effective training programs including methods, delivery options, and frequency.An understanding of DoD and government security standards and...

  • Content Manager

    2 weeks ago

    McLean, United States Apex Systems Full time

    Apex Systems is looking to fill a hybrid Content Manager opening in McLean, VA! This job requires about 60 % change management and 40 % training Content and video creation skills.Our Impact:The Modern Delivery Office manages the software delivery methodologies for the firm. We support enterprise-wide initiatives using influence over authority and provide...

  • Content Manager

    2 weeks ago

    McLean, United States Apex Systems Full time

    Apex Systems is looking to fill a hybrid Content Manager opening in McLean, VA! This job requires about 60 % change management and 40 % training Content and video creation skills.Our Impact:The Modern Delivery Office manages the software delivery methodologies for the firm. We support enterprise-wide initiatives using influence over authority and provide...

  • Senior Legal Specialist

    2 months ago

    McLean, United States Capital One Financial Corporation Full time

    Center 1 (19052), United States of America, McLean, Virginia. Senior Legal Specialist. The Governance and Securities team in the Legal Department is seeking an experienced paralegal (known as Legal Specialists at Capital One) to join a dynamic grou Legal, Specialist, Senior, Operations, Support, Business Partner, Technology, Banking

  • Senior Legal Specialist

    4 weeks ago

    McLean, United States Capital One Financial Corporation Full time

    Center 1 (19052), United States of America, McLean, Virginia. Senior Legal Specialist. The Governance and Securities team in the Legal Department is seeking an experienced paralegal (known as Legal Specialists at Capital One) to join a dynamic grou Legal, Specialist, Senior, Operations, Support, Business Partner, Technology, Banking

  • Senior IT Specialist

    2 weeks ago

    McLean, United States Red Cell Partners, LLC. Full time

    We incubate and invest in early-stage technology-led companies in the healthcare and national security sectors. We are a team of entrepreneurs, technologists, operators, and investors who are using big data to address our Nation’s largest problems. We believe the time for disruption is now. Heavily regulated, highly concentrated, and saddled with perverse...

  • Senior IT Specialist

    2 weeks ago

    McLean, United States Red Cell Partners Full time

    About Us Red Cell Partners is an incubation firm building and investing in rapidly scalable technology-led companies that are bringing revolutionary advancements to market in three distinct practice areas: healthcare, cyber, and national security. United by a shared sense of duty and deep belief in the power of innovation, Red Cell is developing powerful...

  • Web Content Architect

    4 weeks ago

    McLean, United States CoolSnail Full time

    Job DescriptionJob DescriptionJob Description:Looking for a Web Content Architect to assist with a website redevelopment project which includes an artificial intelligence based chatbot.Support approximately 80 Drupal websites migrating to a new code base and design. The Content Architect will be expected to work with agency content managers with Google...

  • Web Content Architect

    1 day ago

    McLean, United States CoolSnail Full time

    Job DescriptionJob DescriptionJob Description:Looking for a Web Content Architect to assist with a website redevelopment project which includes an artificial intelligence based chatbot.Support approximately 80 Drupal websites migrating to a new code base and design. The Content Architect will be expected to work with agency content managers with Google...