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Hotel Night Auditor

4 months ago

Christiansburg, United States Econolodge Hotel Full time
Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today

Responsibilities

•Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
•Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
•Make sure every hotel guest has a pleasant stay
•Process additional administrative, bookkeeping. and accounting procedures as required
•Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

Qualifications

•Diploma or equivalent from high school is required; some college is desired
•Excellent customer service and communication skills are required
•Requires a flexible schedule that allows for overnight shift hours
•Must be computer proficient; experience with accounting or reservation software is a bonus
•Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required