DAY SHIFT 9AM-1PM or 1PM-5PM

4 weeks ago

South Charleston, United States Michaels Stores Full time

Store - S. CHARLESTON, WV**We're here for the Makers Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world**

**Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.**

Help customers shop our store and be able to find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Maintain store recovery standards to deliver our Brand Promises. Prevent shrink with friendly service.**Major Activities**

* Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards

* Provide a fast and friendly check out experience

* Execute cash handling to standards

* Engage customers on benefits of Rewards and complete enrollments

* Educate customer on Voice of Customer (VOC) survey

* Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget

* Responsible to complete merchandise recovery and maintenance to include the merchandise return / go back process

* Support shrink and safety programs

* Assist with Omni channel processes

* Acknowledge customers, help locate product and provide solutions

* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organizations vision and values; projects a positive image and serves as a role model for others

* Cross trained in Custom Framing selling and production

**Other duties as assigned**

**Preferred Type of experience the job requires**

* Retail and/or customer service experience preferred

**Physical Requirements**

* Ability to remain standing for long periods of time

* Ability to move throughout the store

* Regular bending, lifting, carrying, reaching and stretching

* Lifting heavy boxes and accessing high shelves by ladder or similar equipment

* If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

**Work Environment**

* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

**Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.**

locationSouth Charleston-214 RHL BlvdlocationSouth Charleston-214 RHL BlvdlocationSouth Charleston-214 RHL Blvd

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