Library Circulation Clerk Location: US-KS- ID: 2024-2495 Category: Recreation, Culture, and Libraries Benefits Category: Full Time - Regular (Full Benefits) Remote: No Post End Date: 8/20/2024 Salary Min: USD $20.60/Hr. Salary Max: USD $27.87/Hr. Organizational Unit: Library Work Schedule: Days and Hours will vary, evenings and weekends required. Driving Status: Non-Driver Overview A career with Johnson County Government is more than just a job; it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always to improve ourselves and our organization. We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more If you're searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of being a member of Johnson County Government Johnson County Library is a 14-branch suburban library system with a long history in our community. A suburb of the Kansas City metro area, our county is growing and diversifying. We serve neighborhoods ranging from urban to suburban to on-the-edge-of rural. We prize innovation and commitment to learning. We are a fun, forward-thinking organization with a mission to enrich people's lives. Job Description Johnson County Library is seeking applicants for the role of Circulation Clerk . Circulation clerks specialize in our materials handling processes by efficiently and accurately discharging, sorting, organizing, and maintaining our collection. They also provide customer service at drive thru and curbside pick-up locations by checking out material to patrons and providing basic account services. Circulation clerks at all locations provide internal customer service to library staff and assist in controlling the building while on the public floor by enforcing the patron code of behavior. We are always looking for great people and may have more than one opening for this job in different branch locations. You may be required to work at any library location, if needed. Applications will be accepted through the end of the day on August 19, 2024. Qualified applicants will remain as an active candidate for a period of up to 90 days. Other job duties include the following: Provides customer service assistance and resolves patron account issues, in person and remotely; Utilizes Guidelines for Enforcing Patron Code of Behavior to maintain a safe and comfortable environment; Creates and updates patron records, assisting with the checkout of materials; Follows cash management procedures; Tracks statistics via Gimlet and Door Count sheets; Upholds intellectual freedom. Discharges, sorts and processes materials; Prioritizes workflow in collaboration with circulation team; Follows Mismatched Items procedure, pulls expired holds and ensures send item list is processed; Organizes carts based on shelving rules and shelves materials according to established standards; Redistributes materials according to guidelines from the Collections Department. Shelves Materials; Completes shelf reading and inventory assignments; Corrects shelving errors, straightens shelves, shifts materials for easier access, and returns items with labeling errors; Ensures the collection is properly maintained, weeds collection based on Collections Department guidelines, and identifies items in need of repair or relabeling; Merchandises the collection through displays, face-outs; Completes opening and closing procedures, boxes donations, discharges materials, processes holds, empties book drop(s). Works with supervisor, subject matter experts, and Learning & Development to identify training, development, and growth opportunities and requirements; Engages and looks for value in all coaching and learning opportunities; Acquires and applies knowledge and skills gained. Attends systemwide and staff meetings or obtains information if unable to attend; Provides support and coverage for coworkers, participates in committees and tracks statistics; Participates in the marketing of the library collection, programs, and services; Understands and supports systemwide strategic objectives. Job Requirements Minimum Job Requirements: High school diploma or equivalent and one (1) year of experience providing customer service is required. Johnson County Government requires reference/background screening for all positions. Specified criteria may vary by Department/Agency. Preferred Qualifications: One (1) year of experience in a library or materials handling environment is preferred. Education/Experience Substitutions: Experience may be substituted for degree. Education may be substituted for experience. Physical, Environmental, and Special Working Conditions: Lifting weight: 40 lbs. Excessive standing and/or walking: 50% of the time. Shift Work: mornings, afternoons, evenings, and weekends. Occasional exposure to weather and temperature changes including hot, cold, wet, humid, or windy conditions. All County employees may be called upon to assist other departments/agencies in a declared emergency situation. #J-18808-Ljbffr