Receptionist

1 month ago

Perrysburg, United States Hospice of Northwest Ohio Full time
Qualification Requirements
  • High school diploma or equivalent.
  • 1 year of customer service experience and/or administrative experience in an office environment preferred.
  • Strong verbal and written communication skills.
  • Strong customer service skills.
  • Strong data entry and computer skills with working knowledge of Microsoft Office applications.
  • Demonstrates ability to multi-task, problem solve and work independently.
  • Possesses the ability to operate a multi-line phone system.
Essential Job Responsibilities
  • Greets visitors in a professional, friendly and hospitable manner and provides guidance and/or assistance as needed.
  • Answers incoming calls and routes to the appropriate person, department or voicemail.
  • Opens and distributes mail daily.
  • Provides assistance with agency mailings and other clerical needs as requested; enters agency surveys and other statistical information into the computer system as assigned.
  • Notifies staff of incoming deliveries or the presence of repair or maintenance personnel; ensures delivered items are distributed in a timely manner.
  • Notifies facilities of any ringing alarms.
  • Assists with the training and orientation of the agency's phone and voicemail systems.
  • Learns and utilizes technology made available by the agency to increase efficiency, communication and performance of duties.
  • Attends scheduled staff meetings; completes mandatory training.
  • Orders and monitors stock of consumable supplies for staff.
  • Ensures the confidentiality of patient-related material at all times.
  • Performs other duties as assigned.

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