B2B Ecommerce Product Manager

2 weeks ago

Reno, United States Jensen Precast Full time
Job Details

Job Location
Corporate - Reno, NV

Position Type
Full Time

Education Level
4 Year Degree

Job Category
Marketing

Description

About Jensen Precast

A position at Jensen Precast isn't your ordinary job. You'll work in an exciting and diverse environment and meet interesting people. We offer serious job opportunities to those who are looking to build a career in a stable and growing environment.

Founded in 1968, Jensen Precast has grown to be one of the largest independently owned precast concrete manufacturing companies in the United States. We design and manufacture standard and custom precast concrete products to meet small to large-scale infrastructure demands. Proudly made in the USA, Jensen Precast products are used in electric, gas and water utilities, telecommunications, highway construction, retaining walls, stormwater detention and infiltration, rainwater harvesting, onsite wastewater, sewage applications, agriculture, landscaping, and more.

Come join the Jensen Precast team and start building for your future now To learn more about Jensen Precast, visit www.jensenprecast.com.

Why make Jensen Precast your career choice?
  • The culture - everybody matters
  • Jensen Precast pays a competitive wage with annual pay increases.
  • We offer a comprehensive and affordable health plan including medical, dental, vision, life and disability insurance for you and your family.
  • Also, there's a healthy 401(k) match to boost your long-term savings.
  • Added Bonus: $500 employee referral program.
Position Summary

This position will create an engaging digital commerce experience using Salesforce B2B Commerce, Salesforce Order Management System, Salesforce Communities, and Digital Experience Apps. The B2B Ecommerce Product Manager will be responsible for enhancements and innovations of the solution to align with evolving business and customer requirements.

Your end users are customers and Sales and Operations staff. Business stakeholders include outside agencies, IT, Marketing, Sales, Engineering & Product Management, Operations, and other e-commerce team members.

Principle Accountabilities
  • Manages the development and building of new digital capabilities associated with servicing the customer journey with excellence and maximizing user engagement.
  • Engages end users and stakeholders to build business cases, develop key performance indicators, and launch digital commerce capabilities.
  • Using requirements from Product Management and Marketing, enhance search and merchandising capabilities and experiences on the website.
  • In partnership with IT, coordinate systems and solutions throughout the product life cycle from strategic definition through end-of-life planning
  • Works with a variety of stakeholders to align ideas to the vision and strategy for digital commerce capabilities.
  • Works with Digital Adoption Lead, Marketing, and Sales Operations to coordinate the creation of product launch collateral, including training, user documentation, marketing collateral, and demonstrations.
  • Measures and reports performance and quality of Jensen's digital commerce solution to leadership; model and forecast revenue growth for the channel.
  • Provides market, industry, and competitive expertise and analysis to drive product performance.
  • Coordinates periodic touch bases with front-line Jensen employees and customers to gather feedback and insights. This includes but is not limited to in-person visits to Jensen sites or customer locations, video conferencing, trade shows, or other appropriate methods.
  • Identifies key barriers and applies problem-solving skills to deal creatively with complex situations.
Qualifications

Position Requirements

The ideal candidate will possess a demonstrated history of success in B2B ecommerce product management. Other desired qualifications include:
  • Bachelor's degree in business, marketing, computer science, or a related area.
  • 3+ years of experience in digital product management in a B2B environment.
  • 3+ years of experience managing technical B2B ecommerce platforms. Salesforce B2B Commerce and OMS highly preferred.
  • Demonstrated success managing outside consultants, agencies, and contractors and maintaining excellent relationships.
  • Experience collaborating with multiple business and technical stakeholders.
  • Experience using tools like Jira, Wrike, or other project management software.
  • Excellent influencing and communication skills with all levels of the organization.
  • Experience with web solutions such as web analytics, session replay tools, AB Testing, or other similar tools.
Other Information:
  • This position can be remote, but a requirement to work from our corporate office 4-6 times per year is required. As indicated in the description, other travel may be required throughout the year as well.
  • While this is not a design position, some experience using design/wireframing tools is preferred as it will facilitate effective collaboration with stakeholders.

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