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Sales Associate
6 months ago
Responsibilities:
- Realize that business is built on customer satisfaction and devote himself/herself to
guaranteeing satisfaction to customers. - Determine each customer's vehicle needs by asking questions and listening.
- Demonstrate new and used vehicles (includes test drives).
- Deliver new and used vehicles to customers. This process ensures that the customer
understands the vehicle's operating features, warranty and paperwork, and it lays the
foundation for customer loyalty. - Attend sales meetings.
- Maintain an owner follow-up system that encourages repeat and referral business and
contributes to customer satisfaction. - Keep abreast of new products, features, accessories, etc., and their benefits to customers.
- Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
- Report to the General Sales Manager regarding objectives, planned activities, reviews and analyses.
- Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
- Understand the terminology of the automobile business and keep abreast of technological changes in the product.
- Take all factory tests and become a certified salesperson.
- Know and understand the federal, state and local laws which govern retail auto sales.
- Introduce customers to service department personnel to emphasize to customers the quality and efficiency of the dealership's service operations.
- Carry out sales, customer service and job performance as indicated in the Sales Consultant Performance Checklist.
- Must be legally and technically able to safely operate company and customer-owned vehicles..
- Must be insurable by Company insurance company.
- Must follow Company safety policies and practices, and immediately report any and all accidents to a Manager/Supervisor
- High school diploma or the equivalent.
- Ability to read and comprehend instructions and information.
- Must have a valid in-state driver's license and have and maintain an acceptable, safe
driving record. - Excellent communication skills.
- Ability to sell a minimum quota according to dealership standards.
- Medical plans
- Dental plans
- Vision
- Life insurance paid by employer
- 401k Retirement plan & Employer match
- Paid Vacation
- Paid Personal Days
- Paid Holidays
- Employee Assistance Program (Family)
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Work Location: In person
Employment offers are conditional until successful completion of pre-employment screenings, including background check, drug screening and MVR check. We are an equal opportunity employer.