Server I

Server I-Off Site Catering

WHO ARE WE?

Sheild Catering is a premier catering company, with the goal

of bringing delicious and sustainable foods to the table. We

believe in creating menus that bring friends and family

together and wow their palette. By sourcing ingredients

from our local farms, pastures, and oceans, we lean on the

natural bounty of the Pacific Northwest to provide a

casually elegant experience. Driven by a culture of passion,

we are committed to offering the best catering experience to

make events truly unforgettable.

JOB DESCRIPTION

The Server I is responsible for excellent customer service through the service of food and beverage at off-site catering events. They maintain a courteous manner and helpful, team-oriented attitude, maximizing the effectiveness of prompt, friendly, and efficient execution.

They assist with all aspects of event packing, delivery, set-up, cleaning and breakdown. They take direction well, and ensure that all issues, comments, and requests are communicated effectively to the appropriate team member. The Server I reports to the Service & Event Manager and is under the direction of the Banquet Captain during events.

DUTIES

• Report to work on time, in a clean and proper dress code.
• Act as an efficient and strong member of the service team to complete all service according to operational procedures including but not limited to:
• Maintain impeccable cleanliness and order in event spaces ensuring that they are always attractive.
• Prepare buffets and action stations. This includes table setup, decorating and placing culinary service items and safety equipment, burners, chafing dishes, hot and cold holding devices, appropriate signage, etc.
• Monitor buffet items to ensure safety, quality of food and superior guest experience.
• Proper set up and execution of catered events.
• Be familiar with food and drink menus; answer questions concerning
• preparation, portion size, ingredients.
• Check duty/side work lists for assigned duties, complete tasks in timely manner.
• Clear tables promptly and efficiently; soiled dishes taken immediately to bus area; separate properly into designated areas, know their assigned
• stations/tables, with excellent attention to detail; ask for other staff
• assistance when needed.
• Follow and adhere to recycling protocols.
• Serve alcoholic beverages as required.
• Provide courteous, responsive service to all guests.
• Assist with packing and staging as needed.
• Special projects as needed.

REQUIRED SKILLS & KNOWLEDGE

• Ability to stay organized, especially during peak business.
• Strong ambiguity, and problem-solving skills.
• Ability to maintain composure through high stress and peak business.
• Excellent, consistent attention to detail.
• Very strong verbal communication skills.
• Ability to coach and train team members of all levels.
• Current driver's license and clean driving record.
• Current Food Handlers Card (Oregon).
• OLCC License.
• Maintain a professional work appearance.

PHYSICAL REQUIREMENTS

• Ability to stand for up to 10 hours.
• Ability to lift 50 lbs.
• Work in various weather conditions, including summer months and outdoor sites.

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