Night Audit

4 weeks ago


Norfolk, United States LTD Hospitality Full time

LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTD's growing portfolio of properties, we have an immediate opening for you to join our team as a Night Auditor.

** $100 SIGN ON BONUS **


The Night Auditor will be responsible for the total desk operation during the hours of 11:00pm to 7:00am and keeping the managers informed of any guest complaints or situations that need immediate attention. Key job duties of a Night Auditor include:

  • Handle guest check-ins and checkouts efficiently and in a friendly and professional manner.
  • Organize shift and review remaining reservations that are to arrive. Verify that all updated contingency reports have been run.
  • Verify GTD no-shows and complete walked guest report and put a copy in immediate supervisor's box.
  • Ensure credit card draft capture is in balance.
  • File credit cards, keys and completed reports.
  • Complete the express checkout envelopes and have the Night Housekeeping / Security Aide delivers to the guestrooms
  • Assist guests with general services such as check cashing, making change, and answering any general questions pertaining to such things as hotel services, shopping, dining, entertainment, and travel directions.
  • Ensure Property Management System is backed up nightly on designated tape and stored in the safe.
  • Ensure that all wake up calls are handled promptly and properly.
  • Complete a "person in charge" security report identifying any unusual events and place on the General Manger's desk for review.
  • Receive and transmit mail, phone, and written messages for guests.
  • Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by LTD.
  • Balance accounts to zero as well as all restaurant credit card accounts. Balance all rebates, paid outs, and miscellaneous charges and attach calculator tape to each. Inform management of any discrepancies.
  • Complete daily revenue report accurately and input daily summary records and same day selling strategy report.
  • Prepare AM Housekeeping Status Report recording same day checkouts, ready rooms and rooms temporarily out of order. Prepare Newly Vacated Rooms report for Housekeeping showing early departures.
  • Report to AM associate at the end of your shift, reporting any unusual conditions and occurrences.
  • Monitor graveyard Night Housekeeping / Security Aide to ensure the assigned duties are completed.
  • Represent the Hotel in regard to guest complaints and situations that require immediate attention.
  • Other and all duties, projects, and tasks as assigned.
Required Knowledge, Skills and Abilities (KSAs)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of the knowledge, skills and or ability required for this position.
  • Must have prior Front Desk Experience.
  • Minimum of a High School Diploma and some college preferred.
  • Must be able to work a flexible schedule which includes evenings, weekends and holidays.
  • Must have a good command of the English language and be able to read, write and speak English fluently.
  • Must have solid computer skills to include core Microsoft applications and any additional brand specific applications as needed.
  • Must have sold math skills.
  • Ability to lead, train, and motivate team members.
  • Strong communication and problem solving skills.
  • Must possess solid relationship-building skills, people focused, highly organized and guest centric.
  • Must have reliable transportation.
LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.

LTD's core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.

The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.

Benefits:
  • Medical, Dental, Vision & 401 (k) with company match
  • Voluntary Short Term
  • Life & Accidental Death Insurance
  • Hotel Discounts
  • Paid Time Off
  • Training and Development Opportunities and Much More


For more information about joining the LTD family, please visit www.ltdhospitality.com . We look forward to hearing from you

LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status

Compensation: $15.00 per hour

BE A PART OF SOMETHING GREAT

We are a family company. Our strength is in our people, and we are proud to have built a team dedicated to excellence and service. Opportunity is one of our core corporate values. That's why we believe in giving members of the LTD team their own opportunities to grow and advance in their careers, with exciting new initiatives happening all of the time.
CURRENT OPENINGS

LTD Hospitality Group is currently seeking qualified candidates with a passion for the hotel business. Those willing to share our dedication to exceptional customer service should apply.
  • Night Auditor

    4 weeks ago


    Norfolk, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Candlewood Suites Norfolk Airport [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run all reports as required for Food and Beverage audit; Complete the Night Audit...

  • Night Auditor

    4 weeks ago


    Norfolk, Virginia, United States Aimbridge Hospitality Full time

    Aimbridge HospitalityJob Summary:As a Night Auditor at Aimbridge Hospitality, you will be responsible for the preparation and disposition of all Night Audit work.Key Responsibilities:* Initiate and complete the End of Day process* Run all reports as required for Food and Beverage audit* Complete the Night Audit checklist for computer procedures* Handle and...

  • Night Auditor

    3 weeks ago


    Norfolk, United States Atrium Hospitality Full time

    Hotel: Norfolk Sheraton. Night Auditor. Full time. Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture Night Auditor, Auditor, Customer Service, Hotel, Hospitality, Retail, Audit

  • Night Auditor

    3 weeks ago


    Norfolk, Virginia, United States MCR Hotels Full time

    Job SummaryThe Night Auditor at MCR Hotels is responsible for the preparation and disposition of all Night Audit work. This role requires attention to detail, strong organizational skills, and the ability to work independently during the overnight shift.Key ResponsibilitiesRegister guests, make reservations, and prepare daily reportsBalance transactions,...

  • Night Auditor

    1 month ago


    Norfolk, Virginia, United States Wyndham Garden Norfolk Downtown Full time

    Job Title: Night AuditorWe are seeking a highly skilled and detail-oriented Night Auditor to join our team at Wyndham Garden Norfolk Downtown.Job Summary:The Night Auditor is responsible for ensuring the accuracy and integrity of all financial transactions, as well as providing exceptional guest service and support to our front desk team.Key...

  • Registered Nurse

    4 days ago


    Norfolk, United States Sentara Healthcare Full time

    Work Shift Third (Nights) (United States of America) Sentara Norfolk General Hospital is hiring an RN into a Unit Coordinator/Shift Supervisor role in our Medical Surgical Unit, 6K. As a Unit Coordinator, you will function in a charge nurse / staffing capacity role at times, but also have alternate tasks ranging from audits, staff schedules, patient...

  • Registered Nurse

    2 weeks ago


    Norfolk, United States Sentara Full time

    City/State Norfolk, VA Overview Work Shift Third (Nights) (United States of America) Sentara Norfolk General Hospital is hiring an RN into a Unit Coordinator/Shift Supervisor role in our Medical Surgical Unit, 6K. We are growing and have doubled in our bed capacity! As a Unit Coordinator, you will function in a charge nurse / staffing capacity role at times,...


  • Norfolk, Nebraska, United States International Staff Consulting Full time

    Job Title: Sanitation Supervisor - 3rd shiftLocation: Norfolk, NebraskaSalary: $60-70K plus bonusJob Summary: The Sanitation Supervisor will oversee daily activities of the sanitation employees on the Night Shift. This role is responsible for ensuring the cleanliness and sanitation of the plant and its equipment.Responsibilities: Manage all sanitation and...

  • Registered Nurse

    2 weeks ago


    Norfolk, United States Sentara Health Full time

    City/State Norfolk, VA Overview Work Shift Third (Nights) (United States of America) Sentara Norfolk General Hospital is hiring an RN into a Unit Coordinator/Shift Supervisor role in our Medical Surgical Unit, 6K. We are growing and have doubled in our bed capacity! As a Unit Coordinator, you will function in a charge nurse / staffing capacity role at times,...

  • Nurse Coordinator

    4 weeks ago


    Norfolk, Virginia, United States Sentara Healthcare Full time

    Join Sentara Norfolk General Hospital, a Magnet Hospital and Level I Trauma Center, as a full-time RN (Registered Nurse) Unit Coordinator.As a Unit Coordinator, you will play a vital role in the staffing and charge nurse capacity, ensuring the best care for our patients. You will also have the opportunity to work on audits, staff schedules, patient...

  • Service Manager

    2 months ago


    Norfolk, United States MobilityWorks Full time

    MobilityWorks is dedicated to serving individuals with disabilities by offering wheelchair-accessible minivans, full-size vans with lifts, and commercial fleet vehicles. Our mission is to empower wheelchair users with the mobility, independence, and personal freedom they seek. Continue reading to discover how you can become a part of the team leading this...


  • Norfolk, United States Norfolk Dredging Company Full time

    Site Safety and Health OfficerNorfolk Dredging Company, a prominent dredging contractor with over 120 years of dredging history, is currently looking for seasoned Site Safety and Health Officers who have at least 5 years of dredging, marine or construction experience. Military experience relating to marine operations, construction or safety will be...

  • Carpet Cleaner

    2 months ago


    Norfolk, United States Moran Environmental Full time

    COMPANY DESCRIPTION: Drummac, Inc. is an integrated railroad services company that specializes in providing mechanical and janitorial services to the transportation industry. With operations located across the United States, the services we perform range in scope from routine mechanical maintenance, inspections, repairs, audits, cleaning and specialty...

  • Registered Nurse

    2 weeks ago


    Norfolk, United States Sentara Healthcare Full time

    City/State Norfolk, VA Overview Work Shift Third (Nights) (United States of America) Sentara Norfolk General Hospital Med/Surg 6K Unit, located in Norfolk, Virginia, is hiring a full time RN (Registered Nurse) Unit Coordinator. As a Unit Coordinator, you will function in a charge nurse / staffing capacity role at times, but also have alternate tasks...

  • Registered Nurse

    1 month ago


    Norfolk, United States Sentara Healthcare Full time

    Sentara Norfolk General Hospital Med/Surg 6K Unit, located in Norfolk, Virginia, is hiring a full time RN (Registered Nurse) Unit Coordinator. As a Unit Coordinator, you will function in a charge nurse / staffing capacity role at times, but also have alternate tasks ranging from audits, staff schedules, patient experience, and committee work. There are...

  • Registered Nurse

    1 month ago


    Norfolk, United States Sentara Healthcare Full time

    Sentara Norfolk General Hospital Med/Surg 6K Unit, located in Norfolk, Virginia, is hiring a full time RN (Registered Nurse) Unit Coordinator.As a Unit Coordinator, you will function in a charge nurse / staffing capacity role at times, but also have alternate tasks ranging from audits, staff schedules, patient experience, and committee work.  There are many...

  • Registered Nurse

    4 weeks ago


    Norfolk, United States Sentara Healthcare Full time

    Sentara Norfolk General Hospital Med/Surg 6K Unit, located in Norfolk, Virginia, is hiring a full time RN (Registered Nurse) Unit Coordinator. As a Unit Coordinator, you will function in a charge nurse / staffing capacity role at times, but also have alternate tasks ranging from audits, staff schedules, patient experience, and committee work.  There are...


  • Norfolk, United States Sentara Healthcare Full time

    Job DescriptionSentara Norfolk General Hospital Med/Surg 6K Unit, located in Norfolk, Virginia, is hiring a full time RN (Registered Nurse) Unit Coordinator.As a Unit Coordinator, you will function in a charge nurse / staffing capacity role at times, but also have alternate tasks ranging from audits, staff schedules, patient experience, and committee work. ...

  • Registered Nurse

    1 month ago


    Norfolk, United States Sentara Healthcare Full time

    Sentara Norfolk General Hospital Med/Surg 6K Unit, located in Norfolk, Virginia, is hiring a full time RN (Registered Nurse) Unit Coordinator.As a Unit Coordinator, you will function in a charge nurse / staffing capacity role at times, but also have alternate tasks ranging from audits, staff schedules, patient experience, and committee work.  There are many...

  • Registered Nurse

    2 weeks ago


    NORFOLK, United States Sentara Healthcare Full time

    Sentara Norfolk General Hospital Med/Surg 6K Unit, located in Norfolk, Virginia, is hiring a full time RN (Registered Nurse) Unit Coordinator.As a Unit Coordinator, you will function in a charge nurse / staffing capacity role at times, but also have alternate tasks ranging from audits, staff schedules, patient experience, and committee work.  There are many...