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Sales and Operations Associate

4 months ago

Bloomington, United States Northwestern Health Sciences University Full time

Why NWHSU?

When you join NWHSU you're not simply doing a job, you're making a difference. You'll see passion for our mission, our work, and our future growth opportunities all around you. Culture is extremely important to us. We're a small enough organization that you'll get to know everyone, have a voice, make an impact, and feel the enthusiasm of everyone you work with. Yet we're large enough to offer exceptional benefits including a university contribution to our 403(b), generous PTO and a flexible environment. It's an ideal blend and a superb organization to expand your career.

What can you expect?

Our goal? Preparing the next generation of healthcare professionals to deliver and advance healthcare.

Every role and individual contributes to our success. No matter what department you work in, you'll see passion for our work and respect for one another.

Belonging is important to us - we all bring different backgrounds, perspectives, and value to the organization. And that makes us stronger.

We're committed and engaged. You'll see that in every meeting, every discussion and everything we do. It shows and we're proud of it.

We don't simply say we have a team environment - we live it. Your ideas and suggestions matter. We listen to one another and when something makes sense, we do it.

We've still got that entrepreneurial spirit, even though we've been around for 80+ years. And we like that.

We build in flexibility in roles whenever we can. We work in a hybrid environment. Each manager works with their team members to ensure there is a healthy work-life balance.

Your personal and professional work opportunities are important to us - we provide these benefits so you can continue to excel in your career.

Position Information:

If you are passionate about providing excellent customer service and working in a collaborative and fun environment then this exciting opportunity to join our retail team in the TruNorth Wellness Hub is tailor made for you The Sales & Operations Associate is the first point of contact with our valued customers. You will perform a variety of duties in our store operations including supporting e-commerce sales, merchandising, customer satisfaction, receiving,

and shipping duties. Retail growth is a primary strategic initiative for the university, and we are looking for a dynamic employee to help achieve our ambitious targets.

This is a full time opportunity working 40 hours per week. This position is not your typical retail

hours; the schedule varies and there will be very limited evening and weekend hours.

Store hours: Monday-Wednesday: 8:00a.m.-5:00p.m., Thursday: 8:00a.m.-6:00p.m., Friday 9:00a.m.- 3:30p.m.

Work Location:

Bloomington, MN in- person

Duties:

Build customer clientele by making customer satisfaction a top priority.

Ensures a fast and efficient checkout for customers. Processes all register transactions promptly and accurately.

Consistently develops in-depth product knowledge by reading merchandise packaging, product brochures, vendor information, attend weekly vendor trainings, and by asking questions as necessary.

Assist customers with product selections and product questions by developing a knowledge of the various products and where items are located.

Understands and assists Store Manager in implementing merchandising standards (i.e. seasonal displays, facing/fronting merchandise, restocking, tagging, etc.).

Assists with merchandising by correctly pricing, organizing, creating displays, alphabetizing, cleaning, stocking, and redistributing goods as requested.

Assists in physical inventory preparation, count and audit as necessary.

Handles company funds and assets with intent to minimize store losses.

Performs variety of Point-of-Sale functions including opening and closing tasks, inventory adjustments, item and customer lookups, postings, voids, creating and querying gift cards, retrieving receipts and data as requested.

Receive various incoming shipments.

Prepare daily shipping materials.

Assists in supporting e-commerce sales by monitoring website, editing, proofing and making adjustments as needed, as well as preparing and sending out orders to maintain customer satisfaction.

Perform projects as needed.

What you need to have?

High School Diploma or General Equivalency Diploma (GED), required.

1-3 years of experience as a retail sales associate, preferred.

Intermediate-level computer skills and working knowledge of Microsoft Word and Excel.

Basic math proficiency and strong attention to detail.

Good verbal and written communication skills.

Ability to work collaboratively within a team.

A desire to achieve customer satisfaction.

Knowledge of medical terminology a plus.

Physical Requirements:

This position requires daily bending, stooping, climbing, kneeling, lifting or moving up to 40 lbs, and standing for long periods of time.

Does this sound like the type of role you could excel in? Where your background and experience may contribute to the growth of our organization? A role where you can add your passion and enthusiasm, and make a difference? If you believe you have the education and experience to meet the qualifications for this role, we'd value talking to you. Non-traditional backgrounds are welcome.

Our Benefits:

NWHSU is proud to offer a comprehensive benefits package to meet your current needs and anticipate your future needs. Our generous time away helps you enjoy a healthy work life rhythm.

Paid Time Off (earn 20 days per year)

Holiday (17 days in 2024

)

403(b) Plan

Medical, dental, vision

Discounted and free on-site clinic services for you and your family

Flexible Spending Accounts

Short-term and long-term disability

Life insurance

EAP and other wellness benefits

Tuition Reimbursement for external programs

Tuition Reduction for internal programs (includes family members)

Employee discount at our campus store

On-site fitness center

NWHSU is a nonprofit organization and full-time employees may be eligible for Public Service Loan Forgiveness (PSLF) through the U.S. Department of Education. For further information please click on this

link

.

NWHSU Overview:

Founded in 1941, NWHSU is a progressive institution educating the next generation of health care professionals. While the institution's history is rooted in the chiropractic profession, NWHSU now focuses more broadly on integrative care, health, and wellness. In addition to our Doctor of Chiropractic, we offer a Doctor of Acupuncture with a specialization in Chinese Herbal Medicine, Masters' offerings in Acupuncture, Chinese Medicine, Functional and Integrative Nutrition, and Integrative Care, and undergraduate offerings in massage therapy, health sciences, and allied health professions - medical laboratory science, medical laboratory technology, radiation therapy, and radiologic technology. We are a mission- and vision-driven university and intend to be a leader in creating integrative care solutions.

How to Apply:

Complete our online application and attach your cover letter and resume.

If you have any questions submitting your application, please contact talent@nwhealth.edu.

Equal Opportunity Employer:

Northwestern Health Sciences University is an Equal Opportunity Employer and is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate.

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