The North Face: Sales Associate
2 months ago
The North Face: Sales Associate - Allen Premium
Sales Associate
As a Sales Associate you will be the face of the brand to our retail customers and will be responsible for creating best-in-class customer experience in the store. You will actively engage with a diverse group of people, using your product, brand, activity, and community knowledge to ensure each customer has a positive experience. You will serve as part of a team, ensuring that customer engagement is the top priority, while also assisting in the daily visual and operational maintenance of the store.
Responsibilities:
Provide a high level of personalized customer engagement.
Serve as a resource for customers, providing them with relevant product, community, and activity-based knowledge and recommendations.
Demonstrate a willingness to learn and share relevant knowledge to create a valuable experience for the customer.
Achieve sales and productivity goals by utilizing all available resources to meet the customers’ needs.
Assist in the execution and maintenance of visual directives and standards, including merchandise presentation, housekeeping, and product replenishment.
Assume cashier duties as needed.
Assist in the execution of all Loss Prevention initiatives.
Assist in the overall visual and operational maintenance of the store.
What You Bring
Required
Ability to genuinely engage with a diverse group of customers.
Customer service experience.
Ability to collaborate, work as a team, and be adaptable in the workplace.
Ability to work a flexible schedule including weekends, evenings, and holidays.
Excellent written and verbal communication skills.
Knowledge, experience, and/or willingness to learn about the products, activities, and community relevant to the store’s customer base.
Attention to detail.
Proficient computer skills including word processing, spreadsheets, and software programs.
Preferred
High School Diploma or GED.
Physical
Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.).
Standing required for entire work shift.
Bend, lift, open, and move product up to 50 pounds as needed.
Use ladders for visual merchandising, light adjustments, and window banner placement.
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