Current jobs related to Guest Ambassador - Alcoa - Cirrus Aircraft

  • Contract Guest Ambassador

    3 weeks ago

    Alcoa, United States The Cirrus Design Corporation Full time

    Responsible for ensuring customer satisfaction to all Cirrus customers, potential customers and guests during all visits to the Vision Center campus. The Guest Ambassador enhances builds customer relationships by driving the Service Essentials to cre Guest, Ambassador, Contract, Customer Service, Hospitality, Retail, Airline

  • Guest Ambassador Internship

    4 weeks ago

    Alcoa, Tennessee, United States Cirrus Design Corporation Full time

    Job Title: Guest Ambassador InternJob Summary:Cirrus Aircraft is seeking a highly motivated and detail-oriented Guest Ambassador Intern to join our team. As a Guest Ambassador, you will be responsible for ensuring exceptional customer experiences for all Cirrus customers, potential customers, and guests visiting our Vision Center campus.Key...

  • Dining Room Ambassador

    1 week ago

    Alcoa, Tennessee, United States Hot Rods 50s Diner Inc Full time

    Job OverviewWe are seeking a skilled and friendly Host/Hostess to join our team at Hot Rods 50s Diner Inc. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a warm welcome for our guests.Key ResponsibilitiesWelcome guests with a smile and inform them of the wait timeSeat guests at...

  • Customer Experience Ambassador

    13 hours ago

    Alcoa, Tennessee, United States Nothing Bundt Cakes Full time

    Sweeten Up the Guest ExperienceAt Nothing Bundt Cakes, we're looking for a talented Celebration Coordinator to help our guests create unforgettable moments. As a key member of our team, you'll play a crucial role in making every visit to our bakery a special occasion.Help guests choose the perfect cake for their celebrationProvide exceptional customer...

  • Hospitality Representative

    1 month ago

    Alcoa, Tennessee, United States Blaze Pizza Full time

    {"title": "Hospitality Ambassador", "description": "Join Our Team at Blaze PizzaWe are seeking Hospitality Ambassadors who can maintain a positive and upbeat attitude to create lively and fun guest interactions in our fast-paced environment.Responsibilities:Deliver exceptional customer service to ensure guests have an enjoyable dining experience.Prepare and...

  • Door Security Specialist

    2 weeks ago

    Alcoa, Tennessee, United States Hot Rods 50's Diner Full time

    Job SummaryWe are seeking a professional Door Ambassador to join our team at Hot Rods 50's Diner. In this role, your primary responsibility will be to create a safe and secure environment. You will protect our premises, assets, employees, guests, and prevent any illegal or inappropriate occurrences.ResponsibilitiesMonitor the entrance and check IDs to ensure...

  • Door Security Specialist

    2 weeks ago

    Alcoa, Tennessee, United States Hot Rods 50's Diner Full time

    Job SummaryWe are seeking a professional Door Ambassador to join our team at Hot Rods 50's Diner. In this role, your primary responsibility will be to create a safe and secure environment. You will protect our premises, assets, employees, guests, and prevent any illegal or inappropriate occurrences.The ideal candidate has experience with public safety and...

  • Door Security Specialist

    4 weeks ago

    Alcoa, Tennessee, United States Hot Rods 50s Diner Inc Full time

    Job OverviewWe are seeking a highly skilled Door Ambassador to join our team at Hot Rods 50s Diner Inc. This role is responsible for maintaining a safe and secure environment, protecting our premises, assets, employees, and guests.Key ResponsibilitiesMonitor the entrance and verify IDs to ensure authorized accessPatrol the premises and maintain a high level...

Guest Ambassador

3 months ago

Alcoa, United States Cirrus Aircraft Full time

Cirrus Aircraft's Mission is to deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers. Cirrus Aircraft is the recognizedgloballeader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet™, the world's first single engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy. Founded in 1984, the company has redefined performance, comfort and safety in aviation with innovations like the Cirrus Airframe Parachute System® (CAPS®) - the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. To date, worldwide flight time on Cirrus aircraft has passed nine million hours and over 250 people have returned home safely to their families as a result of the inclusion of CAPS® as a standard feature on all Cirrus aircraft. Find out more atcirrusaircraft.com.

Cirrus offers a competitive benefits package and is dedicated to the advancement of general aviation. The Cirrus Flying Club offers employees and their family members the unique opportunity to obtain their private pilot's license in the comfort of a Cirrus or rent a Cirrus for an impromptu adventure at a greatly reduced rate. We are committed to investing in the future of our employees and company by offering professional development and career progression opportunities and we engage employees by offering several employee and family events throughout the year, as well as the opportunity to take part in activity clubs and community events.

Job Summary:

Responsible for ensuring customer satisfaction to all Cirrus customers, potential customers and guests during all visits to the Vision Center campus. The Guest Ambassador enhances builds customer relationships by driving the Service Essentials to create personal experiences to creating a world class environment. Work location may be at various campus offices.

Schedule: Typically Monday - Friday, 8AM-5PM, some overtime and occasional weekends required

Essential Responsibilities:

  • Greet and welcome customers and visitors to the Flight Center
  • Engage with customers and visitors, anticipate needs
  • Receive and process all fuel orders and billing
  • Drive customers to various buildings on Cirrus campus
  • Provide coverage to Guest Ambassador at Flight Training Center or Tyson Center as needed
  • Data entry work, transferring information from Alfa to SalesForce
  • Responsible for Patriot Act sign-in log for all Cirrus visitors
  • Maintain common spaces (organization, stocking, cleaning, and similar tasks)
  • Energize the Cirrus Service Essentials
  • Anticipates guests' needs and responds promptly.
  • Strives to improve service performance
  • Additional duties as required
Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
  • High school diploma or equivalent required. Associates or Bachelors in Hospitality preferred.
  • 1-3 years customer service in hospitality experience required.
  • Demonstrates professionalism
  • Ability to work unsupervised
  • Excellent communication and organizational skills
  • Strong work ethic and professional demeanor
  • Attention to detail
Competencies

To perform the job successfully, an individual should demonstrate the following competencies:
  • Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.
  • Cultivates Innovation: Creates new and better ways for the organization to be successful.
  • Interpersonal Savvy: Relates openly and comfortably with diverse groups of people.
  • Ensures Exceptional Customer Service:
    • Energizes the Cirrus Service Essentials
    • Strives to improve service performance.
    • Anticipates guests' needs and responds promptly.
    • Displays guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
    • Handles guest problems and complaints.
Ensures Exceptional Customer Service:
  • Energizes the Cirrus Service Essentials
  • Strives to improve service performance.
  • Anticipates guests' needs and responds promptly.
  • Displays guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.
  • Handles guest requests, problems, and complaints.


Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.

Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.