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Firearms Retail Sales Associate

3 months ago

Kenosha, United States Tawani Enterprises Full time
Position Overview: We are seeking a knowledgeable and customer-focused Retail Salesperson to join the Mission 94 Team. The Salesperson will play a vital role in assisting customers with their firearms and shooting accessory needs, providing expert guidance, and ensuring a positive shopping experience. The ideal candidate will have a strong understanding of firearms, accessories, and related regulations, along with excellent communication skills and a passion for delivering outstanding customer service.
Responsibilities:
  • Customer Assistance: Greet and engage customers in a friendly and approachable manner. Listen to customers' needs, answer their questions, and offer expert advice on firearms, ammunition, accessories, and related products.
  • Product Knowledge: Demonstrate an in-depth understanding of various firearms, their specifications, features, and applications. Stay informed about the latest industry trends, products, and regulations to provide accurate information to customers.
  • Sales and Recommendations: Assist customers in selecting the right firearms and accessories based on their preferences, needs, and intended usage. Provide recommendations, explain product differences, and offer alternatives when necessary.
  • Inventory Management: Maintain a well-organized and visually appealing store display. Monitor inventory levels, restock shelves, and ensure that products are properly labeled and priced.
  • Background Checks and Regulations: Guide customers through the necessary paperwork and background check processes required for firearm purchases. Ensure compliance with federal, state, and local laws governing firearm sales.
  • Customer Service: Provide exceptional customer service by addressing inquiries, resolving issues, and addressing any concerns promptly and professionally. Create a positive and welcoming atmosphere that encourages repeat business.
  • Point of Sale Transactions: Process sales transactions accurately and efficiently using the store's point of sale system. Handle cash, credit card payments, and maintain proper documentation.
  • Firearm Safety: Promote firearm safety by educating customers on safe storage, handling, and transport practices. Emphasize the importance of responsible firearm ownership.
  • Upkeep and Maintenance: Keep the store environment clean, organized, and presentable at all times. Assist with general maintenance tasks as needed.
  • Collaboration: Work collaboratively with fellow sales team members, management, and support staff to achieve sales goals and maintain a smoothly running store operation.
Qualifications:
  • High school diploma or equivalent (Associate's degree or relevant certifications preferred).
  • Strong knowledge of firearms, ammunition, and shooting accessories.
  • Familiarity with federal, state, and local regulations pertaining to firearms sales.
  • Excellent communication and interpersonal skills.
  • Customer-centric mindset with a friendly and helpful attitude.
  • Sales experience in a retail environment is a plus.
  • Attention to detail and accuracy in handling transactions.
  • Ability to multitask and thrive in a fast-paced retail setting.
  • Responsible and ethical conduct when dealing with firearms and customers.
  • Ability to stand for extended periods and lift moderately heavy objects.
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