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Customer Care Specialist

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Columbus, United States Serenity Healthcare, LLC Full time

Customer Care Specialist Onsite – Cherry Creek, CO Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Care Specialist for our Cherry Creek, CO office. Your primary responsibility will be helping patients heal using TMS treatment. Benefits Accelerated healthcare career growth – rapid advancement opportunities Insurance benefits (Medical, Dental, Vision) and 401K 20 days off annually (10 PTO days and 10 Holidays) Employee access to Serenity’s treatment options Responsibilities Be the face of Serenity Healthcare One on one coaching and commitment to patients during treatment Graduate Serenity’s paid TMS training program Own outcomes of patient treatment Qualifications High School Diploma/ GED. Strong customer service mindset. Three years’ work experience in customer service required Excellent verbal and written communication, and basic math skills. Well-versed in de-escalation skills and ability to connect with individuals. About

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare. Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to careers@serenityhealthcare.com In accordance with Colorado's EqualPay for Equal Work Act this position pays $22 hourly.

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