Customer Success Division Manager
3 weeks ago
About our company: Bakerly, a happy family-owned company, is proud to be home to one of the fastest growing brands in the US food industry We are a baked goods manufacturer that places an emphasis on absolutely delicious, premium and authentic recipes that use only the very best ingredients. Our lovely offices located in Miami FL, Easton PA or San Antonio TX will make you feel right at home Please visit our website to learn more about our delicious French crêpes, golden croissants, fluffy pancakes and our large range of outstanding French brioches. Bakerly’s Philosophy is simple: “Companies don’t succeed, people do” so let’s “Work Hard, Play Hard” We are looking for a motivated individual who will actively participate in developing and supporting the Customer Success Division within the Supply Chain Department . The Role The Customer Success Division Manager is responsible for overseeing the Division and promoting effective and efficient operations. Responsibilities include identifying and eliminating obstacles, monitoring Division performance, creating and strategizing new ideas to keep our systems and processes working efficiently. The Customer Success Division Manager is customer-driven, proficient in managing others, has a sharp business mindset, and an aptitude for solving complex problems. This key position within the Supply Chain Department masters client communication, building strong cross-functional partnerships with Logistics, Supply & Inventory Planning, Sales, Finance, and IT. Responsibilities: Manages a team of Customer Success Managers. Proactively monitors and reports on KPIs for the Customer Success Division such as order lead time, perfect order, invoice accuracy, after sale service level, customer score card, etc. Provides valuable insights into customer preferences, pain points, and expectations within the Supply Chain. Responsible for managing overall customer service excellence, understanding the needs and constraints of customers while following cost optimization strategies within the Supply Chain Department. Identifies areas of inefficiency or ineffectiveness and devises ways to optimize systems, policies, and procedures. Provides strong collaborative leadership, with an ability to work cross-functionally in achieving Division and Department goals. Position’s requirements: Minimum of 5 years’ experience in Supply Chain Customer Service Business unit/division, including Team Management. Strong customer management skills with an ability to relate to customers easily and probe to understand customer challenges. Creative solutioning and strategic success thinking, with an ability to identify new or existing solutions that achieve customer goals. Excellent written and verbal communication skills. Excellent attention to detail. Ability to problem solve and rapidly shift priorities in a fast-paced environment. Multi-tasker and independent thinker. Positive attitude Excellent knowledge of PowerPoint and Excel. Excel level required: able to process large quantities of data using spreadsheets, graphs, data tables, calculations, and automation to produce results. Experience with ERP system required. Sage X3 is a plus. Fluent in English and Spanish, written and oral. French is a plus. Reporting: Supply Chain Vice President Job Type: Full-time position | Location: hybrid – Miami office #J-18808-Ljbffr
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Customer Success Division Manager
3 months ago
Doral, United States bakerly Full timeDescription: About our company: Bakerly, a happy family-owned company, is proud to be home to one of the fastest growing brands in the US food industry! We are a baked goods manufacturer that places an emphasis on absolutely delicious, premium and authentic recipes that use only the very best ingredients. Our lovely offices located in Miami FL, Easton PA or...
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Customer Success Operations Manager
1 week ago
Doral, Florida, United States bakerly Full timeAbout our company: Bakerly is a proud family-owned business, recognized as one of the fastest-growing brands in the US food sector. We specialize in baked goods, focusing on delicious, premium, and authentic recipes crafted from the finest ingredients. Our welcoming offices create a comfortable atmosphere for our employees. To discover more about our...
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Customer Success Operations Manager
1 week ago
Doral, Florida, United States bakerly Full timeAbout our company:Bakerly is a proud family-owned business, recognized as one of the fastest-growing brands in the US food sector. We specialize in baked goods, focusing on delicious, premium, and authentic recipes crafted from the finest ingredients. Our welcoming offices will make you feel right at home.Explore our website to discover our delightful French...
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Customer Success Operations Manager
5 days ago
Doral, Florida, United States bakerly Full timeAbout Bakerly: Bakerly is a vibrant, family-owned business, recognized as one of the fastest-growing brands in the US food sector. We specialize in manufacturing baked goods, emphasizing premium, authentic recipes crafted from the finest ingredients. Our welcoming offices create a comfortable environment for our team members.Explore our website to discover...
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Customer Success Operations Manager
5 days ago
Doral, Florida, United States bakerly Full timeAbout Bakerly: Bakerly is a vibrant, family-owned business that has quickly become a leader in the US food sector. We specialize in creating baked goods that prioritize exceptional taste, premium quality, and authentic recipes, utilizing only the finest ingredients. Our welcoming offices are designed to provide a comfortable environment for our team...
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Head of Customer Success in Supply Chain
1 week ago
Doral, Florida, United States bakerly Full timeAbout Our Company:Bakerly is a proud family-owned business, recognized as one of the fastest-growing brands in the US food sector. We specialize in manufacturing baked goods, focusing on delivering delicious, premium, and authentic recipes crafted from the finest ingredients. Our welcoming offices are designed to make you feel at homeExplore our website to...
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Customer Success Manager
2 days ago
Doral, United States Cognitus Consulting Full timeCognitus is an SAP Gold Partner that provides services, solutions extensions as well as a valued added reseller serving businesses of all sizes worldwide across various industries. Our global Customer Success team is responsible for developing customer relationships that promote retention and advocacy. We help to identify expansion opportunities while...
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Customer Success Manager
3 weeks ago
Doral, United States Jobs via eFinancialCareers Full timeEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....
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Customer Success Manager
3 weeks ago
Doral, United States Res-Q Full timeResQ was founded with the belief that restaurant operators and service providers should have a much better way to operate their businesses. As a first step towards our mission, we have built a SaaS-enabled marketplace that helps fast-growing restaurants manage their repairs and maintenance, empowering them to focus on their customers. Repair and maintenance...
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Senior Customer Success Manager
3 weeks ago
Doral, United States Airbus Full timeJob Description Airbus is an international pioneer in the aerospace industry. We are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We aim for a better-connected, safer and more prosperous world. A commercial aircraft manufacturer, with Space and Defence as well as Helicopters...
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Customer Success Manager
3 months ago
Doral, United States Cognitus Consulting Full timeCognitus is an SAP Gold Partner that provides services, solutions extensions as well as a valued added reseller serving businesses of all sizes worldwide across various industries. Our global Customer Success team is responsible for developing customer relationships that promote retention and advocacy. At the same time, we help to identify expansion...
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Customer Success Manager
3 months ago
Doral, United States Res-Q Full timeResQ was founded with the belief that restaurant operators and service providers should have a much better way to operate their businesses. As a first step towards our mission, we have built a SaaS-enabled marketplace that helps fast-growing restaurants manage their repairs and maintenance, empowering them to focus on their customers. Repair and maintenance...
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Customer Success Manager
3 months ago
Doral, United States Guardz Full timeEstablished in 2022, Guardz rapidly emerged as a noteworthy player in the cybersecurity sphere, securing $28M in funding and rallying a dedicated team of 30 industry professionals. Our vision is to foster a safer digital landscape for small and medium businesses across the globe. To this end, we introduced our comprehensive all-in-one Secure & Insure...
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Customer Success Manager
3 months ago
Doral, United States Kuraray America , Inc. Full timeReports to: Vice President of Sales & Marketing Department: Customer Success About Overproof Overproof is the leading AI-driven business intelligence and strategic planning platform for the beverage alcohol industry. As a B2B SaaS platform, we empower beverage alcohol suppliers of all sizes with powerful tools, integrated services, and actionable insights....
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Customer Success Manager
4 weeks ago
Doral, United States Kuraray America , Inc. Full timeReports to: Vice President of Sales & Marketing Department: Customer Success About Overproof Overproof is the leading AI-driven business intelligence and strategic planning platform for the beverage alcohol industry. As a B2B SaaS platform, we empower beverage alcohol suppliers of all sizes with powerful tools, integrated services, and actionable insights....
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Customer Success Manager
2 weeks ago
Doral, United States Vensure Employer Solutions Full timePosition Summary As a Customer Success Manager, youll be the beacon guiding hotel clients through their transition from traditional methods to their innovative digital platform. You will be responsible for establishing a strong relationship with new prospects as well as maintaining a strong relationship with existing accounts. Your effective communication...
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Customer Success Manager
3 months ago
Doral, United States Overproof Full timeReports to: Vice President of Sales & Marketing Department: Customer Success About Overproof Overproof is the leading AI-driven business intelligence and strategic planning platform for the beverage alcohol industry. As a B2B SaaS platform, we empower beverage alcohol suppliers of all sizes with powerful tools, integrated services, and actionable insights....
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Customer Success Manager
3 months ago
Doral, United States Vensure Employer Solutions Full timeAbout Us The company has developed the world's first (really!) marketplace for the hospitality industry. They connect manufacturers, distributors, and buyers in a win-win model for everyone. Their job is to save hotels time, money, and product waste. They built the marketplace for the unsung heroes of hospitality. Their team is made up of people who have...
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Customer Success Manager
3 weeks ago
Doral, United States Vensure Employer Solutions Full timeAbout Us The company has developed the world's first (really!) marketplace for the hospitality industry. They connect manufacturers, distributors, and buyers in a win-win model for everyone. Their job is to save hotels time, money, and product waste. They built the marketplace for the unsung heroes of hospitality. Their team is made up of people who have...
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Customer Success Manager
2 weeks ago
Doral, United States goTRG Full timePosition: Customer Success Manager Are you performance-driven and want to make a tangible impact? Are you looking for professional growth opportunities and a chance to build a career? Are you a problem solver who loves a good challenge? Do you want to change the world one retail return at a time? Our mission at goTRG is to solve problem of returns by...