Room Attendant

2 months ago


Fort Mill, United States StepStone Hospitality Full time

Job Title: Room Attendant

Job Description:

We are seeking a dedicated and professional Room Attendant to join our growing team. The ideal candidate will have a strong work ethic, excellent attention to detail, and a commitment to providing exceptional service to our guests. This position plays a crucial role in maintaining the cleanliness and overall appearance of our hotel rooms and common areas.

Responsibilities:

- Clean and maintain guest rooms, ensuring they meet hotel standards

- Change bed linens, make beds, and replenish towels and toiletries

- Vacuum, dust, and sanitize all surfaces in guest rooms and common areas

- Report any maintenance issues or damages to the supervisor

- Restock housekeeping carts with necessary supplies

- Follow all safety and security procedures, including proper use of equipment and chemicals

- Provide exceptional customer service to guests, addressing any concerns or requests promptly

- Maintain a professional appearance and demeanor at all times

- Perform additional duties as assigned by management

Requirements:

- High school diploma or equivalent

- Previous experience in housekeeping or a similar role is preferred

- Strong attention to detail and ability to multitask

- Excellent time management and organizational skills

- Ability to work independently and as part of a team

- Flexibility to work weekends, holidays, and varying shifts

- Physical stamina to perform repetitive tasks and lift up to 30 lbs

- Strong communication and interpersonal skills

- Commitment to providing exceptional customer service

To apply, please submit your resume and a brief cover letter detailing your relevant experience and interest in the position.


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