Firearm Sales Associate

2 months ago

Springfield, United States Scheels Full time

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product trainingSCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America-offering world-class brands, special attractions, and unmatched customer service. SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career. Scheels Company Goals:We strive to be the best retailer in USA in the eyes and minds of our customers, associates, and business partners. Overview: The Firearms Sales Associate is responsible for actively seeking out customers in our store, greet them in an upbeat and professional manner while providing world class customer service and assist with firearm questions and purchases.Responsibilities: Ensure all paperwork for firearm sales including but not limited to form 4473, licensing, and background checks are completed accurately and thoroughlyConsistently demonstrate proper firearm safety and handlingEvaluate and appraise firearms for resaleAbility to exercise good judgement when interacting with customers when shopping for firearmsHave a well-rounded knowledge of all facets of the firearm industry including ammunition, reloading, and opticsFollows all Company policies and proceduresMust be able to legally own a firearmAbility to stop a straw purchase Greet all customers on the sales floor with courtesy and a smileGrow personal sales by hitting minimum goals and following Scheels professional salesmanship standards to provide an above and beyond customer experiencePromote the Scheels Visa Rewards card and be able to clearly explain all benefitsEngage in conversation with customers and assist them in making buying decisionsDemonstrate a passion for products in our storeAttend all Scheels product training and all store meetings Maintain a professional appearance on the sales floor Assist in all other assigned duties Ability to perform basic math; compute rate, ratio and percent; draw and interpret bar graphsAbility to read and comprehend simple instructions, short correspondence and memosAbility to write simple correspondence.Ability to effectively present information in a one-on-one and small group situation to customers and other employeesDemonstrates strong communication, organization, attention to detail and problem solving skillsStrong oral/written communication and reading skills to communicate effectively and in a timely manner with all levels of the organizationMust be willing to help with freight/stocking when neededAbility to demonstrate product usage within their shop and retrieve product from heights of greater than 6 feetHave a valid FOID cardBe at least 21 years of ageRequirements: Customer ServiceGenuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine "Thank you"CultureApproach daily tasks, projects and follow-up communication with energy and sense of urgencyCultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact.Show respect and appreciation for others and ScheelsArrive to work and meetings 10 minutes earlyTeam MentalityGenuine interest and action in helping others before yourself, regardless of recognition or rewardTeach-abilityConsistent eagerness to listen, learn, apply knowledge and accept critical feedbackAbility to adapt to a changing work environmentAbility to apply concepts of basic math, grammar, punctuation and spellingDress CodeMeets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partnersEfficiencyDemonstrate pride and ownership of their work while meeting expected deadlinesEducation & Experience:High School Diploma or General Education Degree (GED); and/or one to three months of cashiering experiencePhysical Requirements/Lifting Requirements:Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodationHeavy work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objectsScheels cares about the health and safety of our Associates.Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.Benefits: Scheels offers part time benefits including:Employee Stock Ownership PlanAssociate Discount401(k)/Roth 401(k)UniformsVolunteer IncentiveTo see a full list of benefit offerings from Scheels visit scheels.com/careersEQUAL EMPLOYMENT OPPORTUNITY Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

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