Retail Sales Associate

1 month ago


Baltimore, United States Workwear Outfitters Full time

Workwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. Workwear Outfitters is based in Nashville, Tennessee with more than 5,800 employees in facilities spanning the globe.Brands under the Workwear Outfitters umbrella include Red Kap®, Bulwark®, Image Authority®, Kodiak®, Terra®, Walls®, Liberty ®, Work Authority®, Workrite® Fire Service, Chef Designs®, Horace Small®, and CritiCore®. Workwear Outfitters is also the exclusive licensee for Dickies® apparel in the B2B channel.Our Purpose: "We champion and empower workers who make our world work better"Major benefits include medical, vision and dental, Life and Disability coverage.Other benefits included: 401K, Tuition reimbursement, Employee Assistance Program, Flexible Spending Accounts, and many others.What You Will Do as a Retail Sales Associate: You will provide an exceptional customer experience to all customers by promoting our products and providing fast, friendly and knowledgeable service. The successful candidate must be available to work (but not limited to) evenings, weekends and weekdays.How You Will Make a Difference:•Provide outstanding customer service from initial greeting to the final sale.•Assess customer needs and provide expert advice about available products.•Prioritize sales and customer service ahead of all operational activities.•Demonstrate features and benefits of any product which may complement the sale.•As part of the store team, maximize store sales by consistently delivering an exceptional customer experience.•Close sales positively to build customer relationships.•Continually increase knowledge of products, services, promotions, events and store layout.•Assist with store merchandising, returns, and ensure the store is safe, clean and well organized.•Understand and follow all pertinent store operations policies and practices including customerservice, loss prevention, and problem resolution.•The position responsibilities outlined above are in no way to be construed as all encompassing.•Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.Skills for Success:•Must have 1-2 years retail experience•Good decision-making abilities and problem-solving skills•Excellent communication skills; strong sense of customer service•Highly motivated, enthusiastic and willing to take on new challenges•Mature attitude and a strong work ethic are essential•Excellent team player and able to work with people on all levels•Comprehensive health benefits•Discounts from our many brands including Kodiak & Terra•Must be able to lift up to 25 lbs on occasion



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