Manager, Hospice

2 weeks ago


Glendale, United States Adventist Health Full time
Job Description

Our home health and hospice agencies are located throughout California, Hawaii, Oregon and Washington. They serve the entire community and offer personalized in-home care, and many have been recipients of Home Care Elite awards.

So whether you're looking for the buzz of a large city, the tranquility of nearby mountain bike trails or something in between, we encourage you to explore our organization.

Job Summary:

Manages and coordinates clinical nursing services and day-to-day agency operations for Home Health and hospice care patients. Supervises, coordinates and evaluates the work of staff in licensed and unlicensed positions. Exercises independent judgment in recruiting, training, coaching, supervising and directing assigned staff. Ensures compliance to regulatory guidelines and provision of quality patient care. Provides supervision and coordinates care planning with other disciplines involved in patient care. Acts as liaison between the physician, nurse and patient/family for problem solving issues. Supervises and directs the activities of various levels of assigned personnel utilizing both professional and supervisory discretion and independent judgement.

Job Requirements:

Education and Work Experience:
  • Bachelor's Degree in nursing or equivalent combination of education/related experience: Required
  • Master's Degree: Preferred
  • Five years' home care and/or hospice nursing experience: Preferred
  • One year's leadership experience: Preferred
  • One year's hospital case management (including discharge planning) experience: Preferred
Licenses/Certifications:
  • Registered Nurse (RN) licensure in the state of practice: Preferred
  • Public Health Nurse licensure in state of practice: Preferred
  • Cardiopulmonary Resuscitation (CPR) or Basic Life Support (BLS OR HS-BLS OR RQIBLS) certification: Required
  • Valid Driver's License (DL) and must be at least 21 years of age or older: Required
  • Registered Nurse (RN) license in state of practice: Required
  • Basic Life Support (BLS OR HS-BLS OR RQI BLS) certification: Required
Essential Functions:
  • Collaborates with managers, committees and staff for issues relating to risk management, safety, quality of patient care, and infection prevention for Home Health and hospice care function. Oversees tracking and monitoring of department infection prevention activities. Participates in committees as appropriate for managing Home Health and hospice care department.
  • Provides direction and manages performance of nursing, therapy and clinical staff. Ensures all staff adhere to internal policies and procedures and requirements for accreditation and licensing regulations. Manages staff work schedules and training activities. Schedules staff for patient care activities based on staff skills and level of patient care needs while maintaining overall workload balance. Follows and communicates changes in agency policies and procedures.
  • Participates in recruitment and selection processes for department staff. Identifies staff training needs and arranges in-service sessions as needed. Trains new employees job duties and assignments. Addresses complaints made by supervised staff including training needs, work assignments and overtime scheduling. Completes periodic evaluations of personnel supervised. Coaches and counsels staff not meeting performance expectations issuing formal oral and written reprimands.
  • Supports leadership in managing department, maintaining updated policy and procedure manuals, and facilitating efficient internal work flows. Assists in developing and monitoring budgets, conducts staff meetings, prepares meeting agendas and calendars. Participates in conducting staff training sessions. Contributes to development and use of documentation principles for plans of treatment, clinical notes, summaries and physician orders. Conducts and documents case management meeting with nurse case managers.
  • Ensures that accurate, current medical records are maintained according to state and federal requirements. Ensures compliance with timeliness in document review and submission. Works with Patient Care Coordinator for coding, chart audits and similar patient record compliance elements.
  • Performs other job-related duties as assigned.


Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.
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