Patient Services Coordinator

2 weeks ago


Trenton, United States RMA Network Full time

Patient Services Coordinator (Southern NJ Float)

Job Category

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Clinical Requisition Number

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PATIE003330 Apply now Posted : February 23, 2024 Full-Time Locations

Showing 1 location Somerset, NJ 08873, USA

Description

RMA is seeking a Patient Services Coordinator (Southern NJ Float) whose primary location will be our Somerset, NJ office. **This position requires travel between our Somerset, Eatontown, Freehold, Princeton and Marlton offices.** This is a Full-Time opportunity working Monday - Friday from 5:30 AM - 1:30 PM and/or 8:30 AM to 4:30 PM depending on the shift needed, one weekend a month out of the Eatontown, NJ location as well as rotating holidays. Responsibilities include: Welcome and greet patients and visitors Maximize new patient intake opportunities Follow physician appointment templates Assess schedule conflicts and provide recommended solutions Maintain patient accounts by obtaining, recording, and updating patient demographic, financial and insurance information Collect co-pays and patient payments Work with the nurses to coordinate total patient care Collaborate with the Finance Department to ensure all reimbursement/insurance information has been received Maintain a professional composed demeanor Comfort patients by anticipating patients’ anxieties; answering patients’ questions Maintain a safe, clean and comfortable reception environment at all times Skills & Requirements: High energy, excellent interpersonal and multi-tasking skills, and demonstrated self-directed work ethic are required. Must be willing to travel to our South Jersey sites on limited notice Minimum 1 year experience as a medical office receptionist Excellent listening/interpersonal, and communication skills Aptitude to work independently and demonstrate good judgment Ability to work in a high standard, stressful environment Must be available to work weekends and overtime as needed Must be available to rotate to RMANJ satellite offices as needed

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