Community Relations Manager
2 weeks ago
Company:
Oak Street Health
Title
:
Community Relationship Manager
Location:
Varies
Role Description
Community Relationship Managers (CRMs) are an integral part of our broader Outreach team, which is responsible for engaging adults on Medicare in the community to help drive new patient growth. Building relationships with community leaders to create opportunities for the Outreach team to engage adults on Medicare is a critical responsibility of the CRM. High levels of flexibility, creativity, the ability to work well with a team, and problem-solving are required to be successful.
The CRM is also responsible for establishing and maintaining relationships with local community leaders by engaging in collaborative activities to mutually benefit the community and OSH. Additionally, the CRM is responsible for marketing Oak Street Health to eligible adults by creating relationships with people important to our Medicare population.
Check out this
pamphlet
for a sneak peek into the life of an Oak Street CRM
Core Responsibilities
Community Outreach/Engagement
Researching and understanding the landscape of influencers and community partners in your respective market.
Prospecting and cold calling to local businesses in your assigned territory, such as Senior Buildings, Libraries, Churches, Senior Groups, etc.
Impacting patient acquisition and lead generation targets for each center in your assigned territory by leveraging community relationships to engage Medicare eligible adults
Working with local leaders in the community to identify opportunities to further expand & develop new channels of patient growth
Collaborating Regional Partnership Manager (RPM) to build & maintain relationships with Insurance Agents (IAs)
Account Management
Building and nurturing relationships with local leaders (field account managers) to create long-term alliances with mutually beneficial outcomes that positively impact the communities we serve.
Acting as the point of contact for both the Outreach Team & community partners that want to engage in cross-functional initiatives
Maintaining regular touchpoints and contact with key stakeholders. Examples of items to discuss in these conversations include
Reviewing weekly KPIs (new leads generated or new patients added)
Updates on current status of initiatives
Discuss new updates in the center (Medicare 101 Events, New Provider joining, etc)
Overseeing cross-collaboration initiatives with key stakeholders and reviewing success of initiatives by reviewing lead generation & new patient growth
Event Planning
Developing and managing a 6+ week forward-looking calendar of events across assigned territory with local leaders in the community
Coordinating all details of the events both internally and externally to ensure that events are engaging, well attended and drive lead generation.
Clearly communicate objectives, strategy and expectations for each event with Regional Director of Growth, Outreach Managers and Outreach Executives
Sales
Generating field account engagement by proactively working with local leaders on community outreach opportunities
Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives
Planning lead generation and community engagement at least 2 weeks in advance to strategically develop & maintain lead pipeline
Other duties as assigned
What are we looking for?
We’re looking for motivated people with:
Previous experience in account or community engagement
Comfort with cold calling and prospecting in a business to business environment
Comfortable with daily accountability on key metrics, including account touchpoints, events scheduled, leads generated, and new patients added
Unique ability to adapt and overcome external relationship issues for positive outcomes
Ability to manage multiple projects & accounts simultaneously
Ability to work proactively to generate new growth opportunities for our Outreach Teams
Public speaking combined with strong written and verbal skills
Bachelor's degree or equivalent work experience required
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization
Someone who embodies being “Oaky”
What does being “Oaky” look like?
Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being relentlessly determined
Why Oak Street Health?
Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission.
Oak Street Health Benefits:
Mission-focused career impacting change and measurably improving health outcomes for medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.
Learn more at
www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health
#J-18808-Ljbffr
-
Public Relations Manager
4 weeks ago
Mission, United States intelcia Full timeLe Public Relations Manager met en œuvre des campagnes de communication en externe avec les médias. Il assure la promotion et la notoriété de son entreprise en garantissant sa visibilité médiatique. Rédiger et diffuser auprès des supports appropriés, les communiqués de presse accompagnés si nécessaire de la documentation adaptée Mener des...
-
Communication Arts
1 month ago
Mission Viejo, California, United States South Orange County Community College District Full timeTitle: Communication Arts (Speech Communication) Instructor Part-Time - Pool Job Category: Faculty CTA Job Opening Date: August 03, 2022 Job Closing Date: Locations: Irvine Valley College Department: Pay Grade, for more information click on this link: Pay Rate Type: Hourly Work Days: Work Hours: Hours Per Week: 40 Job Description: For this position,...
-
Communication Studies
4 weeks ago
Mission Viejo, California, United States South Orange County Community College District Full timeTitle: Communication Studies (Speech Communication) Instructor Part-Time - PoolJob Category: Faculty CTAJob Opening Date: March 29, 2022Job Closing Date: Locations: Saddleback CollegeDepartment: Pay Grade, for more information click on this link: Pay Rate Type:HourlyWork Days:Work Hours:Hours Per Week:0Job Description: For this position, employees must have...
-
Marketing Specialist
3 weeks ago
Mission, United States Anglicare Full timeMarketing Specialist - Community & Mission Job no: 504726 Work type: Permanent Full-Time Categories: Marketing Permanent Full Time Opportunity! Work with purpose - not just another Marketing role! Are you passionate about making a difference? Join us at Anglicare, a leading local charity, and contribute to enriching communities across the greater...
-
IT Project Manager
4 days ago
Mission, United States Abakus IT-Solutions Full timeAre you ready to take on a new challenge as part of a dynamic team at the heart of the digital evolution of the public sector in Wallonia? We are looking for a passionate and experienced Senior IT Project Manager to play a key role in our ambitious information system transformation programme. Mission As a Senior IT Project Manager, you will be the maestro of...
-
Computer Information Management
4 weeks ago
Mission Viejo, California, United States South Orange County Community College District Full timeTitle: Computer Information Management (CIM) Instructor - Part-Time - Pool Job Category: Faculty CTA Job Opening Date: May 20, 2022 Job Closing Date: Locations: Saddleback College Department: Pay Grade, for more information click on this link: Pay Rate Type: Hourly Work Days: Work Hours: Hours Per Week: 0 Job Description: MINIMUM...
-
Computer Information Management
4 weeks ago
Mission Viejo, California, United States South Orange County Community College District Full timeTitle: Computer Information Management (CIM) Instructor Part-time - PoolJob Category: Faculty CTAJob Opening Date: March 17, 2022Job Closing Date: Locations: Irvine Valley CollegeDepartment: Pay Grade, for more information click on this link: Pay Rate Type:HourlyWork Days:Work Hours:Hours Per Week:0Job Description: For this position, employees must have at...
-
Children's Mental Health Case Manager
2 weeks ago
Mission, United States Johnson County (KS) Full timeOverview A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking...
-
Head of Account Management
1 week ago
Mission, United States Creativemilkshake Full timeHead of Accounts | Account Management Team Lead Full-time and Remote Creative Milkshake is a creative agency based in Amsterdam, working with the world's coolest direct-to-consumer brands. We create ads that are designed to convert, that's our jam. We are currently hiring a Head of Accounts to manage our team of Account Managers . You’d be managing a team...
-
Shift Manager>
5 days ago
Mission, United States Pizza Hut Full timePizza Hut - 4416 N Conway Ave Ste 114 [Restaurant Shift Lead] As a Shift Manager at Pizza Hut, you'll: Be responsible for managing restaurant operations during assigned shifts; Sincerely value customers and embrace the idea of "team together"; Communicate easily with people at all levels; Keep the restaurant clean, safe, and most of all, fun, for your team...
-
Mission, United States Devinfo Full timeSchneider Electric’s purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all. We call this Life Is On. Our mission is to be your digital partner for Sustainability and Efficiency. We drive digital transformation by integrating world-leading process and energy technologies, end-point to cloud...
-
Supervisor - Korean Fluent
5 days ago
Mission Hills, United States Jay Nolan Community Services Full time**Supervisor - Korean-Speaking** **Mission Hills, CA** **Note: This position is for a bilingual English and Korean-Speaking role. Fluency in the Korean language (written and spoken) is required.** **Responsibilities**: - Ensure the **provision of quality services** to individuals with autism and other developmental disabilities. - **Develop & revise...
-
Site Manager
1 week ago
Mission, United States Edwards Full timeSite/Operations Managers manages all administration, service workload, capacity planning, labor effectiveness and productivity for STC Site Operations while ensuring customer expectations (cost, delivery, lead-time, quality, etc.) are met. They are responsible for ensuring safety and environmental compliance are met in support of company policy and...
-
Office Manager
2 weeks ago
Mission, United States Floor Coverings International of Kansas City West Full timeCome work for Kansas City's Favorite Flooring Company for 2023! We are part of the #1 mobile flooring company in America. With over 250 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. We are seeking an Office manager to become an integral part of our team! You...
-
Assistant Store Manager>
2 weeks ago
Mission, United States The Salvation Army Full timeThe Salvation Army - 6219 Johnson Dr [ASM / Retail Manager] As a Assistant Store Manager at The Salvation Army, you'll: Support staff training and supervision as assigned; Support implementation of strategies to meet production and sales goals; Assist manager with the store maintenance and appearance regarding safety security, cleanliness, appearance and...
-
Office Manager
4 weeks ago
Mission, United States Floor Coverings International of Kansas City West Full timeJob DescriptionJob DescriptionCome work for Kansas City's Favorite Flooring Company for 2023! We are part of the #1 mobile flooring company in America. With over 250 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home.We are seeking an Office manager to become...
-
Store Manager
2 weeks ago
Mission, United States Spirit Halloween Full timeSpirit Halloween - JobID: J3S5W56Y27CSPWD9CBH [Store Supervisor] As a Store Manager at Spirit Halloween, you'll: Be responsible for the overall successful operation of the store while maintaining company standards; Supervise, recruit, train, develop, coach and communicate with all Associates and Management; Assess staff performance; Participate in store set...
-
Manager/Director, Software Engineering
4 weeks ago
Mission, United States VIVIO Health Full timeManager/Director, Software Engineering (Hybrid CA- Bay Area) Full-time VIVIO is at the forefront of transforming drug markets by eliminating the need for unnecessary middlemen like Pharmacy Benefits Managers (PBMs). If you’re tired of system that is rigged to benefit the healthcare industry instead of Americans and if you’re a problem solve r and a...
-
Senior HVAC Technician
1 month ago
Mission Viejo, California, United States South Orange County Community College District Full timeTitle: Senior HVAC Technician - EXTENDED Job Category: CSEA Job Opening Date: January 17, 2024 Job Closing Date: Location: Saddleback CollegeWork Location: Mission Viejo, CADepartment: Facilities, Maintenance, and Operations Pay Grade, for more information click on this link: Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 a.m. - 4:30...
-
Senior HVAC Technician
5 days ago
Mission Viejo, California, United States South Orange County Community College District Full timeTitle: Senior HVAC Technician - EXTENDEDJob Category: CSEAJob Opening Date: January 17, 2024Job Closing Date: Location: Saddleback CollegeWork Location:Mission Viejo, CADepartment:Facilities, Maintenance, and OperationsPay Grade, for more information click on this link: Pay Rate Type:MonthlyWork Days:Monday - FridayWork Hours:8:00 a.m. - 4:30 p.m. (Schedule...