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Family Office Client Service Manager
3 weeks ago
MONETA is a national Registered Investment Advisory Firm based in St. Louis, Missouri. We are dedicated to providing quality service to our clients, encompassing investment and retirement planning, tax preparation, risk management, estate planning review, education savings and much more.
We strive to provide a challenging and rewarding environment where our employees experience consistent growth, training, and development opportunities throughout their career. Like the high value we place on our client relationships, Moneta values our firm's endless talent and we look forward to meeting with you to begin your thriving career with us.
Job Description
The Family Office Client Service Manager supports Advisors and Partners in the delivery of comprehensive financial services to team clients. The position encompasses in-depth work and analysis in the areas of investments, retirement planning, cash flow management, tax planning, estate planning and charitable giving. In addition, Client Service Managers communicate and work directly with clients as part of the team structure. The role is suitable for an individual that is organized, detail-oriented, personable, has strong communication skills and the ability to manage multiple projects.
Essential Responsibilities
- Manage and contribute to preparation of client review materials such as investment reports, executive summaries, performance analysis, cash flow planning and charitable summaries
- Establish rapport with clients as a trusted liaison between the client and Advisor and/or Partner
- Present specific topics in client review meetings
- Research and analyze unique situations such as retirement accounts and benefits, investment products, income tax planning, estate planning and risk management options
- Analyze investment portfolios and complete investment recommendations
- Create financial projections
- Implement investment recommendations via trading through Financial Custodial Systems (i.e. Schwab, Fidelity, etc.)
- Monitor client account cash balances and review monthly cash report
- Manage new account application and transfer process
- Work directly with third-party professionals such as custodians, investment managers, accountants, and attorneys on behalf of clients
- Bachelor's degree preferred
- One or more year of relevant experience
- Work experience in a team environment
- Proficient in Microsoft Office applications
- Experience with portfolio management systems preferred
- Prior experience in financial services, accounting or law preferred
Moneta is committed to providing the best possible care for our employees; part of this care includes offering comprehensive benefits that enhance the wellbeing of employees and their families:
- Paid holidays
- Paid time off (PTO)
- Employer cost-shared medical and dental insurance
- Employer paid short-term disability, long-term disability, AD&D insurance, and basic life insurance
- 401k Match - 50% of employee contributions up to 6% of compensation
- Discretionary annual profit-sharing bonus
- Paid parental leave
- Professional development reimbursement
- Paid volunteer time off (VTO)
- Employee referral incentive bonus program
- Onsite wellness programs & rewards
- Employee engagement activities
Moneta is a fiduciary fee-only Registered Investment Advisory firm and unable to hold securities licenses with the exception of Series 65. We also do not allow outside business activities, insurance commissions and/or trails.
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