Manager, Enterprise Applications
3 weeks ago
Job Overview & Responsibilities:
We are seeking a Manager, Enterprise Applications to join our dynamic IT team. The successful candidate will play a key role in the design, development, implementation, and maintenance of our enterprise applications that drive business processes and enhance organizational efficiency. This role requires a strategic thinker with a deep understanding of technology, business processes, and the ability to align technology solutions with organizational goals.
Essential Functions
Application Management:
- Lead the planning, design, and implementation of various technology solutions to meet business requirements, including but not limited to the following applications: Fresh Service (or other ITSM solutions like ServiceNow, ZenDesk, etc.), Sharepoint, ERP (i.e. Netsuite, Oracle), HRIS systems (UKG, Workday)and Salesforce
- Partnership with functional area on the implementation and integration of other enterprise applications in use for Human Resources and Talent Acquisition
- Provide direction for the adoption, integration, and enhancement of enterprise applications and service management tools (Fresh Service) capabilities within the organization.
- Stay abreast of the latest application features and updates, recommending and implementing improvements as needed.
Application Integration and Development:
- Collaborate with solution architects to design scalable and sustainable enterprise applications
- Oversee the development and customization of workflows, and applications.
- Ensure seamless integration of applications with existing systems and third-party solutions.
Team Collaboration:
- Work closely with cross-functional teams, including business analysts, project managers, and system administrators, to understand business requirements and translate them into effective solutions.
Documentation and Training:
- Evaluate, select, and manage relationships with external vendors and partners to ensure the successful implementation of third-party applications.
- Negotiate contracts, monitor service levels, and ensure vendor performance meets expectations.
Performance Monitoring and Optimization:
- Monitor and optimize the performance of enterprise applications to ensure responsiveness and reliability.
- Proactively identify and address potential issues to minimize downtime and enhance user experience.
- Proven experience (3-5 years) in leading the development and implementation of enterprise applications.
- In-depth knowledge of SharePoint architecture, administration, and development.
- Strong understanding of business processes and the ability to translate business requirements into technical solutions.
- Preferred knowledge/experience implementing IT ticketing solutions (i.e. ServiceNow, FreshService, ZenDesk, etc.)
- Excellent leadership and communication skills, with the ability to collaborate effectively with cross-functional teams.
Required Credentials:
- Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree is a plus.
- Certifications in SharePoint development and administration are highly desirable
Company Overview:
Expanding Access to Quality Care
At PT Solutions, were more than colleagues; were a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.
As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact.
Lets go further together and transform care.Join the #PTSLife today
To see what #PTSLife is like, visit Instagram, Facebook, and LinkedIn.
#LI-JS1
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