Program Specialist

Program Specialist The position is for the VA Boston Healthcare System, Office of Research and Development Service. The individual is primarily responsible for developing, assessing, implementing, and tracking success of various programs within the organization to enable the Service to meet its strategic goals and requirements for compliance and assurance in research. The Program Specialist reports to the Administrative Officers for the organization and assists them in administering programs for the organization. Major Duties: Administers the property management program for nonexpendable equipment. Serves as The Automated Data Processing Applications Coordinator (ADPAC). Investigate and analyze adverse quality trends and conditions and initiates corrective action. Processes incoming and outgoing communications. Designs studies, training programs, and organizational strategies for identifying opportunities to improve customer service and the quality process overall. Maintains the organization's travel program. Requirements: You must be a U.S. Citizen to apply for this job. To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Assists with maintenance of an organizations travel program. Maintains an organizations supply and form program. Organizes meetings for an organization's personnel. Coordinates data management for an organization. Assists with coordination of repairs to equipment for an organization. Assists with organizational strategies to improve customer experience. Notates trends and assists with solutions to resolve issues. Preferred experience as a Contracting Officer Representative (COR). OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree, or LL.M., if related. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond a master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree, or LL.B. or J.D., if related. Additional Information: Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis.