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Senior Key Field Service Engineer

6 months ago

Birmingham, United States Fujifilm Europe Full time

Perfil de la compaa:

Desde la creacin de Fuji Photo Film Co. Ltd. en 1934, la compaa se ha caracterizado por su liderazgo tecnolgico en campos tan diversos como la Fotografa Analgica y Digital, los Servicios de Fotoacabado, Sistemas Mdicos, Recording Media y Cine.

Fujifilm utiliza tecnologas de vanguardia patentadas para suministrar productos y servicios de mxima calidad que contribuyan al avance de la cultura, de la ciencia, de la tecnologa y de la industria, as como a una mayor proteccin de la salud y del medioambiente en la sociedad.

Con ms de 70.000 trabajadores, fbricas en Japn, Brasil, Estados Unidos, Holanda, Alemania y el Reino Unido y sucursales en los cinco continentes es actualmente una empresa con una base slida y un brillante futuro.

En 2014, ao en que celebramos nuestro 80 aniversario, Fujifilm fue reconocida como la empresa de la imagen y la fotografa ms grande del mundo. Innovamos en el campo de la medicina y en materiales de alta funcionalidad, as como en muchas otras reas de las altas tecnologas.

FUJIFILM Espaa es una sucursal de FUJIFILM Europe GmbH, cuya sede central se encuentra en Barcelona, que opera en el mercado espaol comercializando productos y servicios en las divisiones Electronic Imaging (cmaras digitales y accesorios), Photo Imaging (equipos, consumibles y servicios de fotoacabado, fotografa analgica y soportes de almacenamiento), Medical Systems (radiologa directa e indirecta, mamografa, ultrasonido y veterinaria) y Graphics Systems.

La empresa cuenta con un compromiso firme y real con la igualdad de oportunidades entre mujeres y hombres, el cual se materializa en nuestro Plan de Igualdad. Todos nuestros procesos de seleccin, tanto internos como externos, evitan reproducir estereotipos sexistas y de sesgos de gnero y se desarrollan asegurando la igualdad de oportunidades.

Descripcin / Resumen:

Buscamos un perfil con FP superior o grado de ingeniera en electrnica, informtica o similar, con buen nivel de ingls, capaz de: Realizar las tareas de integracin, mantenimiento, instalacin y formacin de los equipos de Graphic Communication, de acuerdo con las instrucciones y directrices de la BD, a fin de conseguir los objetivos establecidos por la compaa.

Responsabilidades:

Realizar instalaciones, reparaciones ,formaciones bsicas y mantenimientos preventivos del porfolio de equipamiento de Graphics

Atencin telefnica al cliente para diagnosticar la incidencia con la maquinara y ofrecer la respuesta ms rpida posible, dando un seguimiento hasta la resolucin de esta.

Solicitar a customer service la gestin administrativa para la aprobacin de presupuestos y la posterior solicitud de las piezas.

Realizar demostraciones en cliente.

Calificaciones:

Formacin Profesional Superior o Grado en Ingeniera o similar (electrnica, informtica)

Ingls nivel alto

Conocimientos tcnicos:

Conocimientos en mecnica, electricidad, electrnica industrial e informtica.

Conocimiento del mbito de impresin digital y/o analgica.

Conocimiento en redes y conectividades.

Conocimientos informticos:

Paquete Office nivel usuario.

Sistemas Operativos (Mac, Linux y Windows)

Paquete Adobe nivel avanzado.

Paquetes especficos de RIP y de flujos de trabajo.

Company Profile:

Since the establishment of Fuji Photo Film Co. Ltd. in 1934, the company has been characterized by technological leadership in fields as diverse as Analog and Digital Photography, Photofinishing Services, Medical Systems, Recording Media and Film.

Fujifilm uses cutting-edge, patented technologies to provide products and services of the highest quality that contribute to the advancement of culture, science, technology and industry, as well as to greater health and environmental protection in society.

With more than 70,000 employees, factories in Japan, Brazil, the United States, the Netherlands, Germany and the United Kingdom, and branches on five continents, it is now a company with a solid foundation and a bright future.

In 2014, the year we celebrated our 80th anniversary, Fujifilm was recognized as the world's largest imaging and photography company. We innovate in the medical field and in highly functional materials, as well as in many other areas of high technologies.

FUJIFILM Spain is a subsidiary of FUJIFILM Europe GmbH, headquartered in Barcelona, which operates in the Spanish market marketing products and services in the Electronic Imaging (digital cameras and accessories), Photo Imaging (photofinishing equipment, consumables and services, analog photography and storage media), Medical Systems (direct and indirect radiology, mammography, ultrasound and veterinary) and Graphics Systems divisions.

The company has a firm and real commitment to equal opportunities between women and men, which is materialized in our Equality Plan. All our selection processes, both internal and external, avoid reproducing sexist stereotypes and gender biases and are developed ensuring equal opportunities.

Job Description:

We are looking for a profile with higher vocational training or engineering degree in electronics, computer science or similar, with a good level of English, able to: Perform the tasks of integration, maintenance, installation and training of Graphic Communication equipment, according to the instructions and guidelines of the BD, in order to achieve the objectives set by the company.

Responsibilities:

Perform installations, repairs, basic training and preventive maintenance of the Graphics equipment portfolio.

Telephone customer service to diagnose the incidence with the machinery and offer the fastest possible response, giving a follow-up until the resolution of this.

Request to customer service the administrative management for the approval of budgets and the subsequent request of the parts.

Perform customer demonstrations.

Qualifications:

Higher Vocational Training or Degree in Engineering or similar (electronics, computer science)

High level of English

Technical knowledge:

Knowledge in mechanics, electricity, industrial electronics and computer science.

Knowledge in the field of digital and/or analog printing.

Knowledge in networks and connectivity.

Computer skills:

Office package user level.

Operating Systems (Mac, Linux and Windows).

Adobe package advanced level.

Specific RIP and workflow packages.

Qu es lo que ofrecemos?:

Oportunidad deformar parte de una empresa consolidada en el sector y de un gran proyecto retador y enriquecedor.

Horario flexible de L a J de 08:30 a 13:30 y de 14:30 a 18 y los V de 8:30 a 14:00 (Siempre con flexibilidad tanto de entrada como de salida de 30 minutos)

Salario competitivo

Buen ambiente de trabajo

Posible desarrollo.