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CUSTODIAN - Sand Mountain Park & Amphitheater

Sports Facilities Management, LLC

LOCATION: Albertville, AL

DEPARTMENT: OPERATIONS

REPORTS TO: OPERATIONS SUPERVISOR

STATUS: PART-TIME

ABOUT THE COMPANY:

Sand Mountain Park & Amphitheater is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Albertville, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Sand Mountain Park & Amphitheater is a member of The Sports Facilities Companies and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Custodian will be responsible for the daily maintenance of the facility's building and grounds. Position will be geared toward working in various areas throughout the facility, while providing participants, members and/or guests an excellent experience while adhering to our Guest First Policy.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Maintain courts, office, and equipment as required
• Monitor for spills throughout the facility and clean as needed
• Clean all floor surfaces and glass in facility
• Clean, restock, and maintain all bathrooms: toilets, sinks, floors, etc.
• Clean all guest seating and lobby area
• Facility trash removal
• Assist other departments as necessary
• Complete special projects, daily assignments and other duties as directed by management
• Provide courteous and friendly service to all guests with answers and directions as needed
• Have general knowledge regarding program options and facility events
• Be responsive to guest concerns and direct to appropriate Manager to resolve

MINIMUM QUALIFICATIONS:

• Can work well with a wide variety of age groups
• Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary
• Excellent communication skills, both verbal and written
• Ability to maintain focus in a high-volume, fast-paced environment
• Must have excellent guest service skills
• Must be detail-oriented and have outstanding organizational skills
• Ability to multi-task and prioritize
• Ability to remain calm and focused in difficult and stressful situations
• Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members
• Must take personal initiative for the betterment of the team and facility
• Commitment to the safety and well-being of others
• Have sports experience or an interest to learn

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 40 pounds waist high
• May be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functions
• Facility has intermittent noise
• Will be required to operate a computer
• Must be able to walk intermittently
• Must be able to successfully complete our Utility Vehicle training program

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