Customer Service Specialist

3 weeks ago

Orange, United States Resideo Full time
Job Description

Responsible for providing support in selling ADI Global Distribution products and services to existing customers and in identifying new selling opportunities for existing customers. ADI, part of Resideo Inc, is North America's leading wholesale distributor of security and low-voltage products. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers. Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, employee development and endless opportunities. This position is not eligible for US visa sponsorship.

JOB DUTIES:
  • Maintain Existing Customers
  • Provide Excellent Customer Support
  • Raise Escalations
  • Work with Larger Sales Organizations
  • Identify possible improvement opportunities
  • Exhibit understanding of ADI Global Distribution products, systems, and procedures
YOU MUST HAVE:
  • High School Diploma, or equivalent
  • Must have at least 1 year of sales experience (retail, customer sales, B2B)
WE VALUE:
  • Bachelors Degree
  • Prior sales experience
  • Prior industry experience
  • Strong interpersonal skills
  • Ability to work autonomously and collaboratively as part of a team
WHAT'S IN IT FOR YOU:
  • Competitive base pay plus commission
  • Product and leadership mentoring to ensure you are set up for success
  • Benefits- Day 1 ADI Global Distribution provides comprehensive benefits, including life and health insurance, life assistance program, accidental death and dismemberment insurance, retirement plans, vacation and holidays
  • The typical base salary for this role in Orange, CA, ranges from USD $48,180 to $83,820 per year but varies by specific work location. Within a range, Resideo determines base pay for an individual based on various factors, including market conditions, skills, and experience.

#LI-FH1 #hybrid

About Us

Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. For more information about Resideo, please visit www.resideo.com.

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.

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