Events + Venue Manager

3 weeks ago

Dublin, United States Penzone Salons Full time

BASE ONE is a concept powered by PENZONE where guests can ground down and level up their careers + their lives. In an immersive + inspirational environment BASE ONE offers training, wellness, rentable space for events + experiences, coworking, a creative studio and much more. Summary: This role is a full-time salaried position that has the potential for incentives for sales growth. The work schedule will be flexible to properly accommodate the needs of the business, however core hours would be Monday through Friday and weekends as needed to ensure event coverage or implementation. This role will require a strongly organized individual with events skills experience that will run the daily operations of the BASE ONE events venue. The ideal candidate will be responsible for a vast spectrum of responsibilities to ensure our guests are provided the highest level of attention and care set by the PENZONE brands during their BASE ONE experience. This position will evolve over time as we identify what additional staffing may be required to support this role and the daily operations within BASE ONE. RESPONSIBILITIES:Primary point of contact regarding inquiries for; Co-working Suites, Creative Studio offerings, Event Studios (or Space Rentals), Equipment Rentals, Salon Studio, Spa Suite Rentals, and prospective educators inquiring to set up events for training/educationExecutes BASE ONE events as planned or in coordination with Marketing Events ManagerExecutes BASE ONE external events as planned or in coordination with Experience Coordinators. Works with experience team in coordinating event bookings through the BASE ONE booking site and monitors the events calendar for potential opportunities and/or conflicts in schedulingDrives revenue opportunities by proactively contacting perspective clients/guestsAddresses daily needs within the facility and escalates feedback to Facilities team as neededAssists in developing floor plans for events and coordinates set up/tear downReviews on-site product and inventory needs and escalates information to warehouse as needed for re-stockingManages BASE ONE facility team members, providing direction and supervision while overseeing the team's performance, work schedules, vacation schedules, timeclocks, and attendance trackingResponsible for venue staffing/hiring needs Coordinates opening/closing dutiesProvides timely and innovative solutions to all BASE ONE guest concernsProvides extraordinary guest service and spends time circulating on the floor to support our guestsMaintains cleanliness and Ohio State Board of Cosmetology standards within BASE ONECollaborates with PENZONE team members to provide an elevated experience for guests Manages contracts/agreements with new guestsOther tasks and responsibilities not listed that may be deemed as essential or necessary to this roleJOB QUALIFICATIONSExcellent written + verbal communication skillsPrefer minimum of 3 years successful managerial experience in events preferredDemonstrated sales experience preferredAbility to multi-task and prioritize daily responsibilitiesCapable + willing to work a flexible schedule, including nights and weekendsAbility + desire to work in a fast-paced environment Track record of high achievement and a sense of self-motivationStrong interpersonal skills that allow for confident interactions with all demographics of potential guests/clients Exceptional attention to detail and organizational skillsAbility to work with minimal supervisionWorking knowledge of Microsoft Office programsDemonstrated ability to adapt quickly to changing prioritiesBasic understanding of technology supportMust have terrific references and pass a background check

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