Field Service Supervisor

4 weeks ago

Tampa, United States Coca-Cola Beverages Florida Full time
Who We Are:
  • Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States.
  • Coke Florida sells, markets, manufactures and distributes over 600 products of The Coca-Cola Company and other partner companies including Monster Beverage Corporation and BODYARMOR.
  • Coke Florida was named as a 2023 US Best Managed Company by Deloitte Private and The Wall Street Journal. This program recognizes outstanding U.S. private companies and the achievements of their management teams in four key areas: strategy, ability to execute, corporate culture, and governance/financial performance.
What We Offer:
Eligible full time Coke Florida Associates can participate in our Total Rewards Program which includes:
  • Total Wellness Programs including health, dental and vision plans
  • 401K program with healthy company match
  • Supplemental Life Insurance
  • Three weeks of vacation pay, and 11 company paid holidays*
  • Tuition reimbursement
  • Employee Assistance Programs (EAP)
  • Competitive compensation
Coke Florida is looking for a Field Service Supervisor based out of our Tampa location. This position is working a 7:00AM to 4:30PM shift, Monday through Friday.

What You Will Do:

As a Coke Florida Field Service Supervisor, you are responsible for overseeing daily operations managing schedules, coaching, and developing team, addressing issues, setting, and ensuring KBI targets and goals are met, driving initiatives and results, auditing employee performance, review of report data to analyze results and ability to enter data into our business systems.

Roles and Responsibilities:
  • Responsible for overseeing daily operations managing schedules, coaching and developing team, addressing issues, setting and ensuring KBI targets and goals are met, driving initiatives and results, auditing employee performance, review of report data to analyze results and ability to enter data into our business systems.
  • In addition, to managing the direct employees the supervisor is expected to liaison with customers to respond to issues, seek feedback on performance, and look for ways to improve
  • Provide leadership and guidance to the Field Service team
  • Accountable for delivering the Field Service vision and strategy
  • Drive employee engagement and organizational health
  • Translate Company business data to monitor results - Coaching, motivating, developing talent - Enhance intellectual capital through training, rewarding, and retaining the best of the best
  • Complete employee documentation as needed
  • Improve productivity of the workforce through current technology enablement, training, process improvement and identifying best practices (e.g., 5S & Lean methodology)
  • Enhance customer relations
For this role, you will need:
  • High School Diploma required
  • Two years supervisory experience
  • Ability to analyze and interpret spreadsheets/business data
  • Must be a positive people leader with a demonstrated ability to drive results cross functionally
Additional qualifications that will make you successful in this role:
  • Bachelor's Degree preferred
  • Effective coaching/talent development
  • Outlook/Excel/SAP proficiency
  • 5 years of experience in Equipment Service preferred
  • Excellent communication skills
This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Coke Florida reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.

Employment with Coke Florida is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.

Coca-Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Other details
  • Job Family Equipment Services/MRC
  • Job Function Equipment Services
  • Pay Type Salary


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