Customer Service Representative

2 months ago

Alexandria, United States 3m.com.tt Full time

* Responsible for overall knowledge of Mark Center support services including, but not limited to, conference center and auditorium, concierge desk, SCIF, business center, and joint use pre-function area.

* Responsible for receiving customer service requests via fax, phone, walk-up, or e-mail and confirming receipt of requests in a timely, professional manner.

* Responsible for documenting customer service work order requests in the governments electronic scheduling system and, when applicable, transferring requests to CAC work control for approval/disapproval.

* Responsible for ensuring emergency service calls are responded to within ten minutes of request receipt; ensure routine calls are responded to within two hours of receipt.

* Responsible for monitoring completion status of customer service work order requests through resolution.

* Responsible for ensuring telephone number for afterhours service calls is redirected to the Building Operations Center (BOC).

* Must have working knowledge of Computerized Maintenance/Information Management Systems.

* Participates in all required training.

* Adheres to the dress codes policy.

* High School diploma or General Educational Development (GED) required, college degree preferred.

* Minimum two (2) years work experience as an administrative assistant or in a customer service-oriented field required.

* Experience operating Microsoft Office software.

* Experience using standard office equipment to include copiers and fax machines.

* Requires excellent verbal, written, multi-tasking and presentation skills.

* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

* Ability to define problems, collect data, establish facts, and draw valid conclusions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. **Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions** . While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; use hands and arms; climb or balance; stoop and kneel. The employee is occasionally required to walk and sit. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. * Health coverage for you and your family through Medical, Dental, and Vision plans

* Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance

* A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution

* Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars

* To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance

* A generous paid time-off program in which the benefits increase based on your tenure with the company

locationAlexandria-VA

  • Customer Service Representative PT

    3 months ago

    Alexandria, United States Your Linen Service, Inc. Full time

    Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who is career oriented. Must have excellent telephone skills, computer experience, and should be capable of using 10-key calculator "by touch." RESPONSIBILITIES * Basic accounting and data entry * Accounts...

  • Customer Service Representative

    4 weeks ago

    Alexandria, United States FYZICAL Therapy and Balance Centers Full time

    If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Alexandria, LA, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role...

  • Customer Service Representative

    4 weeks ago

    Alexandria, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Alexandria, LA, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...

  • Customer Service Representative

    3 months ago

    Alexandria, United States Labor Finders Full time

    Your Job We are looking for a customer-oriented service representative to provide product/services information as well as accurately and efficiently resolve any developing problems that our customers might face. The ideal candidate is excited to help customers and works with patience, understanding, and excellent communication. Customer service...

  • Customer Service Representative

    1 month ago

    Alexandria, United States U-Haul International, Inc Full time

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their...

  • Customer Service Representative

    3 months ago

    Alexandria, United States U-Haul Full time

    Location: 2901 S MacArthur Dr, Alexandria, Louisiana 71301 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    2 months ago

    Alexandria, United States U-Haul Full time

    Location: 6910 Richmond Hwy, Alexandria, Virginia 22306 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    2 months ago

    Alexandria, United States Consolidated Business Services, LLC Full time

    Location Alexandria, VA Remote Available Growing DC/NVA dealer aggressively seeks an experienced Customer Service Representative. Steelcase and Hedberg experience is an ideal plus. Must have minimum two years furniture industry experience. Dealer experience desired. Salary commensurate with experience. Some remote time is flexible, especially after...

  • Customer Service Representative

    3 months ago

    Alexandria, United States Million Air Full time

    Job DescriptionJob DescriptionOur motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire...

  • Customer Service Representative

    1 month ago

    Alexandria, United States Smart Solutions Inc Full time

    Join our team as an Event Customer Service Representative and play a crucial role in ensuring a positive and memorable experience for attendees at our events. You'll be the primary point of contact, providing exceptional customer service and support throughout the event. Key Responsibilities: Attendee Assistance: Greet and assist event attendees, addressing...

  • Customer Service Representative

    1 week ago

    Alexandria, United States Waste Connections Full time

    We are looking for a Customer Service Representative to join the team at our Hauling site in Alexandria, LA. The schedule is Monday - Thursday 8:00 a.m.-5:00 p.m., and Friday 8:00 a.m. -4:00 p.m. Pay Range: $17-18/hr. depending on experience. On top of competitive pay, we offer excellent benefits, 401k match $1 per $1, vacation, and year-round work. JOB...

  • Customer Service Sales Representative

    2 days ago

    Alexandria, Virginia, United States Alex-Glebe Rd Limited LTD Full time

    Join Our Team as a Customer Service Sales RepresentativeAre you enthusiastic about delivering exceptional service? We are seeking dynamic individuals to take on the role of Customer Service Sales Representative at Alex-Glebe Rd Limited LTD.Attractive starting compensation of $17.15/hour with opportunities to exceed $25/hour through performance-based...

  • Customer Service Representative

    1 month ago

    Alexandria, United States PILOT Full time

    Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil...

  • Bilingual Customer Service Representative

    4 months ago

    Alexandria, United States Southern General Agency Inc. Full time

    Job DescriptionJob DescriptionBilingual Customer Service Representative needed. Experience in customer service a plus but not needed. Willing to train the right person.Competitive salary, incentive bonuses, and excellent benefit package. Simple IRA with employer match.

  • Customer Service Representative

    4 days ago

    Alexandria, Virginia, United States Coastal Solutions Inc Full time

    About Coastal Solutions Inc.We are a rapidly growing company seeking enthusiastic and driven individuals to join our vibrant Customer Service team. As part of our exceptional team, you will have the opportunity to grow professionally while enjoying financial rewards and advancement opportunities based on performance. Our clients value high-energy and upbeat...

  • Automotive Customer Service Representative

    2 days ago

    Alexandria, Virginia, United States Lindsay Lexus of Alexandria Full time

    Position OverviewLindsay Lexus of Alexandria is in search of a dedicated Automotive Customer Service Representative to join our Business Development Center (BDC). This role is pivotal in enhancing customer satisfaction and ensuring a seamless experience for our clients.Key ResponsibilitiesThe Automotive Customer Service Representative will leverage their...

  • Customer Service Representative

    2 months ago

    Alexandria, United States Wegmans Full time

    **Customer Service Representative** Alexandria, VA Location Alexandria, VA * Work for a family-owned company that has been on FORTUNE magazines list of the 100 Best Companies to Work For list for 24 years in a row * Work as part of an exciting and fun grand opening team, gaining all the training you need to be successful in your role before the store opens *...

  • Promotional Customer Service Representative

    2 days ago

    Alexandria, United States Remarkable Charities Full time

    The Customer Service Representative maintains the daily operations of the customer service and sales team. This position develops, implements and maintains processes, procedures and programs to improve customer service and is responsible for promoting company standards and engaging employees to drive customer loyalty and customer engagement through customer...

  • BMW of Alexandria Customer Service Representative

    3 months ago

    Alexandria, United States Rosenthal Automotive Full time

    Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W.(Guidance. Respect. Opportunity. Worth) We are looking to grow our company and we need you to help us. If you are hardworking, eager to learn, passionate, dedicated and open to grow within our team; please apply! Loaner...

  • Customer Service Representative

    1 month ago

    Alexandria, United States Remarkable Charities Full time

    Job DescriptionJob DescriptionWe are a leading Event Promotions Firm in the area. Our focus on customer service is unparalleled!Our goals are simple; every consumer must benefit from our promotions, every client must benefit from our services and every representative must benefit from our training and team spirit!Our challenge: We are continuously expanding...