Technical Business Analyst

2 weeks ago

Phoenix, United States Kids Dental Brands Full time
Kids Dental Brands - Technical Business Analyst

Company:

Founded in 2002, Kids Dental Brands has had a singular purpose of providing the best quality dentistry to kids of all incomes and backgrounds in a fun, safe, upbeat environment. Our teams at each of our almost 50 dental offices bring this attitude to work each and every day.

Our practices are built on a patient-centric philosophy and driven by being doctor owned and operated. Every decision is made, whether it be the treatment plan, choice of materials, or even the dcor of the office, by what is best for the patient. It is this philosophy that has allowed us to grow to one of the largest kid-focused provider group in the country.

Job Description:

We are seeking a skilled Technical Business Analyst to join our team. The ideal candidate will be responsible for all traditional business analyst tasks, with a focus on gathering requirements, documenting processes, and facilitating communication between stakeholders and development teams. This role requires a strong understanding of technical requirements, the ability to decipher qualitative needs, and excellent interpersonal skills to ensure all voices are heard and understood.

Key Responsibilities:
  • Gather and document requirements from stakeholders, ensuring clarity and accuracy.
  • Develop use cases and other technical documentation to guide development efforts.
  • Utilize interpersonal skills to delve into the underlying needs behind stakeholder requests.
  • Collaborate with engineers without dictating how solutions should be built.
  • Assemble and assess requirements for approval by the project manager.
  • Assist in creating documentation to guide developers and minimize questions during implementation.
  • Relay technical information to end-users in a clear and understandable manner.
  • Create training materials, including decks, to facilitate user understanding and adoption.
  • Understand application flow and translate it into comprehensive documentation.
Qualifications:
  • Bachelor's degree in a relevant field.
  • Proven experience as a Business Analyst, preferably in a technical environment.
  • Strong analytical skills with the ability to understand complex systems.
  • Excellent written and verbal communication skills.
  • Proficiency in technical document writing.
  • Familiarity with Agile methodologies.
  • Ability to work effectively in a hybrid work environment (3 days a week in-office).
  • Product Owner experience or equivalent knowledge is a plus.
  • Understanding of both backend and user-side technical requirements.

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