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Patient Services Representative Bilingual

3 months ago

Butler, United States LCH Health and Community Services Full time

Benefits: Paid holidays 403(b) with company match Dental insurance Health insurance Paid time off Vision insurance Job Responsibilities: The PSR provides vital customer service via telephone and in person. This position is responsible for: Answering calls on LCH’s main line and routing calls to appropriate staff. Making appointments for the health center and providing basic information. Directing patients to the proper service when functioning in the role of front office reception. Performing patient intake and assessment. Providing check-out services, collecting and recording fees, and assisting with patient services (appointments and inquiries). Minimum Requirements: High School Diploma or equivalent required. Bilingual English/Spanish required. Computer experience required; Excel, Word, EHR preferred. Medical or healthcare office setting experience preferred. Current Driver’s License (PA, MD, or DE) required. #J-18808-Ljbffr