Front Desk Clerk- PM Shifts

1 week ago


Cleveland, United States DelMonte Hotel Group Full time

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team We are currently seeking experienced and driven candidates just like you to serve as a Front Desk Clerk.

You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today - we're waiting to hear from you

Job Responsibilities

As a Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible.

Your specific duties in this role will include:

•Greet, register, and assign rooms to guests.
• Answer telephone.
• Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
• Make and confirm reservations.
• Monitor room availability.
• Block rooms.
• Program wake-up calls.
• Handle guest mail and messages.
• Perform check-out services.
• Open and close shifts making cash drops as necessary.
• Maintain market stock and coffee area as needed.
• Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
• Provide guests with directions and information regarding the local area.
• Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
• Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
• Schedule shuttle runs for guests (hotels with shuttle only).
• Provide safe transportation to all guests using the hotel shuttle vehicle (select service properties only).
• Perform laundry duties as needed (Fairfield Inn only).
• Maintain continental breakfast, including closing and cleaning of area (Fairfield Inn only).

Job Requirements

We are looking for a self-motivated Front Desk Clerk with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills.
Specific qualifications for the role include:

•1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
• Solid organizational, time-management and prioritization skills
• Exceptional customer service skills
• Ability to multi-task in a fast-paced environment
• Basic computer and administrative skills
• Availability to work a flexible schedule
• Maintain a valid Driver's License from the state which you reside with no major violations.

Benefits

As a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.

Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.

• Competitive pay
• Comprehensive benefit packages for full-time positions
• Hotel room discounts at our locations around the globe
• Discounts on food and beverages
• Professional development and advancement opportunities



  • Cleveland, United States Hotel Resource Full time

    **Hospitality - Hotel, Customer Service** **Hotel Front Desk Clerk** Hotel Front Desk Clerk DelMonte Hotel Group Cleveland OH **Hotel Front Desk Clerk** **Company:** DelMonte Hotel Group **Location:** 1914 East 101st Street 44106 US **Category:** Hospitality - Hotel, Customer Service **Degrees Required:** Not Specified **Employment Type:** Full-Time ...

  • Front Desk Clerk

    1 week ago


    Cleveland, United States EDEN Inc Full time

    Job DescriptionJob DescriptionFront Desk Clerks provide a friendly, supportive presence and connection for tenants, visitors and service personnel while monitoring the building for problems and any safety concerns. Duties include observing all incoming and outgoing building traffic, enforcing the visitor sign-in-process, participating in fire and evacuation...


  • Cleveland, United States The Del Monte Lodge Full time

    Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Night Auditor/Overnight Front Desk Clerk. You will play a key role to ensure a great guest and colleague experience. We offer...


  • Cleveland, United States EDEN Inc Full time

    Front Desk Clerks provide a friendly, supportive presence and connection for tenants, visitors and service personnel while monitoring the building for problems and any safety concerns. Duties include observing all incoming and outgoing building traffic, enforcing the visitor sign-in-process, participating in fire and evacuation training, preparing incidents...


  • Cleveland, United States DelMonte Hotel Group Full time

    Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Night Auditor/Overnight Front Desk Clerk. You will play a key role to ensure a great guest and colleague experience. We offer...


  • Cleveland, United States EDEN Inc Full time

    Job DescriptionJob DescriptionFront Desk Clerks provide a friendly, supportive presence and connection for tenants, visitors and service personnel while monitoring the building for problems and any safety concerns. Duties include observing all incoming and outgoing building traffic, enforcing the visitor sign-in-process, participating in fire and evacuation...


  • Cleveland, United States EDEN Inc Full time

    Front Desk Clerks provide a friendly, supportive presence and connection for tenants, visitors and service personnel while monitoring the building for problems and any safety concerns. Duties include observing all incoming and outgoing building traffic, enforcing the visitor sign-in-process, participating in fire and evacuation training, preparing incidents...

  • Front Desk Supervisor

    6 minutes ago


    Cleveland, United States HEI Hotels & Resorts Full time

    We are looking for a Front Desk Supervisor to join our team at the Westin Cleveland Downtown! As our Front Desk Supervisor, you will assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality ser Front Desk, Supervisor, Office Manager, Computer

  • Front Desk Agent

    2 hours ago


    Cleveland, United States HEI Hotels & Resorts Full time

    Responsible for the guest service experience for arriving, in-house and departing guests. Assists guests at our beautiful Westin Cleveland hotel with an engaging check-in, in-house and check-out experience. Will ensure positive guests experiences by Front Desk, Agent, Hotel, Computer


  • East Cleveland, United States Real Estate Property Management & Leasing Company Full time

    Job DescriptionJob DescriptionWe have an immediate opening for a Front Desk Receptionist to join our apartment property management & leasing team! The ideal candidate will operate the front receptionist desk, as well as perform minor clerical functions.Responsibilities:Answer inbound telephone callsGreet and assist residents and onsite guestsEnsure leads...


  • Cleveland, United States InterContinental Hotels Group, plc Full time

    The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, youll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction Front Desk, Agent, Clinic, Hotel, Skills


  • Cleveland, United States InterContinental Hotels Group PLC Full time

    The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, youll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction Front Desk, Agent, Clinic, Hotel, Skills


  • Cleveland, United States MURDOCK PEDIATRIC SERVICES Full time

    Job DescriptionJob DescriptionPediatrics office is seeking experienced  FT bilingual front desk receptionist. Duties include answering multiple phone lines, scheduling patient appointments,verify patient information, and checking patient insurance. Insurance verification is online and may require checking multiple websites. Must have strong attention to...

  • FRONT DESK AGENT

    Found in: Careerbuilder One Red US C2 - 1 day ago


    Cleveland, OH 44101, USA, United States Marriott Hotels & Resorts Full time

    Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests th Front Desk, Agent, Guest Experience, Hotel

  • Front Desk Agent

    37 minutes ago


    Cleveland, United States Blue Sky Hospitality Solutions Full time

    JOB SUMMARY  The Guest Services Agent is responsible for assisting in the operation of the front desk and guest services ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. CANDIDATE PROFILE Experience: High school diploma or equivalent required, and college degree...


  • Cleveland, United States InterContinental Hotels Group, plc Full time

    Duties and Responsibilities FINANCIAL RETURNS Up-sell rooms where possible to maximize hotel revenue. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, Hotel, Front Desk, Property Management, Reservations


  • Cleveland, United States Crescent Hotels & Resorts Full time

    Supervise the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction. ESSENTIAL JOB FUNCTIONS: 1. Interview, hire, train, recommend performance evaluations, resolve problems, provide open Office Supervisor, Supervisor, Office, Operations, Associate, Business Services, Hotel


  • Cleveland, United States Cosmetic Rejuvenation Center Full time

    Job DescriptionJob DescriptionPart time LPN to help with both Front Desk and medpsa services. 


  • Cleveland, United States The Cleveland Clinic Full time

    Performs registrations by completing an accurate face to face interview to obtain demographic, insurance, medical and financial information. Cross-trained to staff all areas of Patient Access at any facility, including but not limited to, Front Desk, Patient Access, Representative, Patient, Healthcare

  • receptionist

    2 weeks ago


    Cleveland, United States Rocky River Gardens Full time

    Job DescriptionJob DescriptionJob Description:Front desk Responsibilities:Answering callsRequirements/Qualifications:n/AExperienceHigh School Diploma/GEDLocation:Cleveland, OH