Recovery Specialist

3 weeks ago

Omaha, United States CareerBuilder Full time

Overview:
Richdale Apartments is a leading property management company dedicated to providing luxury multi-family communities while striving to cultivate a fun, productive and exciting work environment where hard work is recognized and rewarded. We are seeking a highly motivated and detail-oriented Move Out Collections Specialist to join our team. As a Move Out Collections Specialist, you will be responsible for managing the collection of unpaid rent and fees from residents who have vacated our managed communities. You will work closely with property managers, legal counsel and other team members to resolve

outstanding balances and maintain accurate financial records.

Responsibilities:
Responsible for reviewing and researching former resident disputes and follow through to ensure resolution
Responsible for contacting former residents to collect on outstanding balances, establishing payment plans and negotiate settlements
Responsible for meeting monthly collection goals
Maintain detailed records of all interactions and payments
Provide exceptional customer service by addressing questions and concerns

using good interpersonal skills,

ensuring that a positive, professional demeanor is projected through verbal and written communications
What We Offer
401(k)/401(k) match

Traditional & Roth

Dental Insurance
Employee Discounts
Flexible Spending Account
Health Insurance
Paid Time Off
Referral Program
Vision Insurance
Career growth opportunities
Access to fitness centers and pools
College Savings Plan
Life Insurance
Disability Insurance
Employee Assistance Program

Qualifications:
High school diploma or equivalent
Previous experience in collections, property management or a related field is preferred
Strong written and verbal communication skills
Strong attention to detail, goal oriented and confidence in making independent decisions
Ability to work independently and as part of a team
Strong research skills
No Third Parties

#J-18808-Ljbffr

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