Sr. Systems Analyst

4 weeks ago

Baltimore, United States Catholic Relief Services Full time
Job Description

***NOTE: This is a global remote position; CRS will only consider candidates who are based in countries where we have existing offices. CRS does not sponsor visas for telecommuting employees.***

About CRS

Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS' relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Job Summary:

The Sr. Systems Analyst is a subject matter expert (SME) that will play a pivotal role in the implementation, maintenance, and enhancement of our organization's Oracle Fusion Cloud Human Capital Management (HCM) system. Working as part of a collaborative and agile team, s/he will partner with Global People Resources (GPR) units, GKIM (CRS IT), and vendors to translate business requirements and processes into technical specifications and processes to ensure the seamless operation of our HCM solution while aligning with strategic business objectives. The Sr. Systems Analyst drives improvements that optimize the value, use, and design of HCM modules; s/he guides the development, configuration, testing, and deployment of modules; and s/he oversees effective technical support and troubleshooting. The position achieves objectives by guaranteeing the suitability and use of HCM solutions; influencing functional owners, vendors, and stakeholders to achieve agency outcomes; and driving innovation within the GPR domain that aligns with industry best practice.

Job Responsibilities:
  • Lead implementation and configuration of Oracle Fusion HCM Cloud modules according to business requirements and in alignment with industry best practices and standards.
  • Collaborate with business unit partners, GKIM and 3rd-party vendors to conduct gap analysis, identify/understand business processes, and translate business processes into system functionality requirements that enable the organization to meet its goals.
  • Perform and coordinate system support, including functionality and design review, end-to-end user acceptance testing, integration testing, and implementation/deployment of HCM system upgrades or patches to minimize disruption to business operations.
  • As part of continuous improvement, stay informed of emerging technologies, trends, and best practices in Oracle Fusion HCM Cloud and the broader HCM landscape. Proactively identify opportunities for system optimization, process improvement, and innovation and recommend prioritization of changes/updates, taking into account cost-benefit and ROI analyses.
  • Oversee data management activities, including data migration, cleansing, and integrity checks. Develop and maintain reports, dashboards, and analytics to provide insights into GPR metrics and facilitate data driven decision making.
  • Understand system inter-dependencies and collaborate with project teams accordingly to design, develop, and implement customization, integrations, and extensions within the Oracle HCM cloud platform.
  • Evaluate current module(s) and associated processes to improve efficiency and mitigate discrepancies or vulnerabilities to ensure compliance with relevant regulatory requirements, Agency policy, and industry standards.
  • Conduct user training sessions, workshops, and prepare documentation to empower stakeholders with the necessary skills and knowledge to maximize the utilization of Oracle HCM functionalities.
  • Serve as a mentor to Global People Operations and Partnership junior staff.
Basic Qualifications:
  • Bachelor's degree in Information Systems Technology, or related field.
  • Minimum 7 years of Oracle Fusion Cloud HCM (global) implementation and support.
  • Minimum of 5 years in-depth experience maintaining, enhancing, and troubleshooting Oracle Fusion Cloud HCM Modules, including Core HR, Talent Management (ORC), Compensation, Benefits, and Payroll for large organizations (>5000 staff).
  • Minimum 5 years of practical configuration experience with Core HR & Talent Management HCM Cloud Applications.
Preferred Qualifications:
  • Masters' degree in Information Systems Technology, or similar field.
  • Experience as an Oracle Fusion HCM product implementation consultant.
  • Demonstrated mentoring or supervisory skills.
  • Oracle Fusion Cloud HCM certification(s) such as Oracle Fusion HCM Cloud Implementation Specialist or Oracle Certified Professional (OCP) are preferred.
Knowledge, Skills, and Abilities:
  • Demonstrated analytical thinker with the ability to resolve problems, remove barriers, and maintain a positive and inquisitive attitude, with excellent follow-through.
  • Excellent interpersonal and communication skills, with the ability to collaborate effectively with diverse stakeholders.
  • Ability to multi-task and have strong attention to detail with a dedicated focus in customer service.
  • Strong stakeholder engagement and relationship-building skills.
  • Ability to learn evolving technologies quickly and understand potential use cases.
  • Experience with Agile methodologies and project management practices.
Required/Desired Foreign Language:

Must be fluent in written and spoken English

Travel Required:

Occasional travel, less than 10%, is required.

Mental/Physical Abilities:
  • Regularly required to sit at a desk; work at a computer.
  • Occasionally lifts, carries, and /or moves objects weighing less than 25 pounds.
  • Ability to make decisions which have significant impact on the department's credibility, operations, and services.
Key Working Relationships:

Supervisory - Not Applicable at time of posting

Internal - GPR Team. HR and Finance Business system owners and key stakeholders, Regional and Country Program HR staff and GKIM.

External - Oracle Corporation or any other software provider external consultants.

Agency REDI Competencies (for all CRS Staff):
  • Personal Accountability - Consistently takes responsibility for one's own actions.
  • Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
  • Builds and Maintains Trust - Shows consistency between words and actions.
  • Collaborates with Others - Works effectively in intercultural and diverse teams.
  • Open to Learn - Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Disclaimer:

This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

Note:

Must be authorized to work in the country of work location at time of application.

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