Patient Service Representative

2 weeks ago


Richardson, United States EPITEC Full time

This position is 3 days onsite and 2 days remote (will need personal computer while remote)

Job Summary:

  • Maintain accuracy of provider information in core internal and member facing systems.
  • Requires frequent contact with our provider partners to confirm the accuracy of information provided with 95% or greater accuracy.
  • Requires the data entry of updates to internal provider systems with a 95% or greater accuracy rate.

Job Requirements:

  • Ability to focus on completing all assignments on time and with the expected level of quality (quality rating of 95% or higher) in a high-volume production environment.
  • Ability to quickly learn moderately complex business rules.
  • Ability to quickly learn moderately complex computer systems that support the business area and processes.
  • Ability to assimilate quickly into a team setting and display a high level of teamwork.
  • Ability to establish strong business relationships with expert written and verbal communication skills.
  • Fully proficient in use of office automation software including MS-Office.
  • Office experience either through internships or work after graduation.
  • Preference given to recent college graduates


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