Library Assistant V

2 days ago

Denver, United States City and County of Denver Full time
About Our Job

About Our Job

The Denver Public Library (DPL) is a growing urban library system that serves the residents of the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver's most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials. We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired programming, diverse collections, culturally-representative spaces, and equitable policies & procedures.

For more information, go to denverlibrary.org. Find us on Facebook, Twitter, Instagram, YouTube and LinkedIn.

DPL is hiring a Library Assistant V for Virginia Village Branch Library. In this position, you will set a high standard of customer service as an example to direct reports and coworkers, welcoming all customers to the library, making connections that extend beyond the transactional, and explaining library policies so customers are able to meet obligations while finding value in their library experience. As team leader, you will use an equity-driven approach as you determine work priorities and develop schedules to provide staff coverage; work with direct reports on performance and engagement as a group and individually; develop work-related goals; provide performance feedback in one-on-one settings as well as yearly performance reviews and coach for improvement. This position works closely with the branch supervisor, conducting hiring interviews and selecting high quality candidates that represent a wide array of perspectives and life experiences, reporting building and technology issues, and serving as person-in-charge in the branch supervisor's absence. As the point person for Circulation, you will oversee circulation functions by interpreting policies, communicating procedural changes, and using informed judgment appropriately and equitably to resolve issues. You will also serve as the branch Change Fund Custodian, being a responsible steward of all cash funds and customer payments, and ensuring staff are up to date in training and processes. Your primary location will be Virginia Village, however, DPL reserves the right to reassign locations based upon operational and/or staffing needs at any given time.

About Our Branch

Serving Virginia Village, Virginia Vale, Cook Park, Glendale and more, Virginia Village Branch Library is in an accessible location close to the thriving business community that borders Colorado Boulevard with its densely populated highrises and businesses. It is also adjacent to neighborhoods that offer relatively inexpensive living considering their proximity to downtown. We are a convenient neighborhood drop off and pick up location and get much business as our customers traverse the city from work to home. We are committed to serving our community whether it is through our very popular programs for young children and families like storytime or through the reference, advisory, and outreach services that we offer. We actively welcome all to our library and are committed to serving our community.

About you

Our ideal candidate has:
  • Knowledge of office practices, procedures, and equipment.
  • Skill in demonstrating initiative.
  • Ability to deliver exemplary customer service.
  • Ability to demonstrate excellent interpersonal skills, positive attitude, cultural sensitivity and sense of humor in working with customers, coworkers and community of all ages and backgrounds.
  • Ability to creatively problem-solve, negotiate, and handle stressful situations in a positive manner.
  • Ability to help select, train, motivate, and lead clerical staff.
  • Ability to demonstrate an equity-driven approach to leadership and team dynamics.
  • Ability to multitask and prioritize.
  • Ability to demonstrate innovation and flexibility.
  • Ability to use workplace technology effectively, including email, calendar, internet, video conferencing, and other software.
  • A demonstrated commitment to developing and maintaining a welcoming environment for young people, including babies, toddlers, preschoolers, grade schoolers, and teens.
Minimum qualifications
  • A high school diploma or equivalency.
  • One year of experience in library circulation or similar work, including experience providing customer service and resolving customer issues.
  • You can expect to work the hours the branch is open including evenings and weekends.
  • Spanish speaking or other second language preferred.


We expect this position to close on 11/4/2024. Please submit a cover letter and resume at your earliest convenience.
About Everything Else

Job Profile
LC1540 Administrative Support Assistant V
To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type
Unlimited

Library Hiring Range
$22.76 - $28.45

Starting Pay
22.76-28.45

Agency
Denver Public Library

Assessment Requirement

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days' notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.

  • Library Assistant V

    9 minutes ago

    Denver, Colorado, United States City and County of Denver Full time

    About Our JobThe City and County of Denver is seeking a highly skilled Library Assistant V to join our team at the Virginia Village Branch Library. As a key member of our library staff, you will be responsible for providing exceptional customer service, resolving customer issues, and overseeing circulation functions. You will also serve as a team leader,...

  • Library Assistant I

    3 weeks ago

    Denver, Colorado, United States City and County of Denver Full time

    About Our JobThe City and County of Denver is a vibrant urban community that values diversity, equity, and inclusion. Our library system serves the residents of Denver, providing access to information, education, and entertainment. We are seeking a highly organized and detail-oriented individual to join our team as a Library Assistant I in the Books and...

  • Library Assistant I

    7 minutes ago

    Denver, Colorado, United States City and County of Denver Full time

    About Our JobThe Denver Public Library is a vibrant urban library system serving the residents of the City & County of Denver. As a Library Assistant I, you will play a crucial role in maintaining the accuracy and efficiency of all branch library materials. Your excellent stewardship of DPL materials will result in exceptional customer service, ensuring that...

  • Help Us Update Our Library Records

    2 weeks ago

    Denver, Colorado, United States Colorado Talking Book Library Full time

    Job Opportunity: Catalog Record MaintenanceWe are seeking volunteers with data entry experience to assist our staff in maintaining and updating catalog records using an electronic catalog. This role is ideal for individuals who work well independently in a quiet environment and appreciate the importance of accurate and precise entries.Key...

  • Utility Worker

    3 days ago

    Denver, Colorado, United States Denver Public Library Full time

    Job OverviewThe Denver Public Library is seeking a skilled Utility Worker to join our Facilities Department. As a key member of our team, you will play a vital role in ensuring the smooth operation of our 27 locations. Your primary responsibilities will include separating, loading, and delivering materials to various locations within the DPL system.This is a...

  • Music Library On-Call Assistant

    1 month ago

    Denver, Colorado, United States University of Denver Full time

    Job SummaryThe University of Denver Libraries is seeking a highly skilled and detail-oriented Staff On-Call to work at the Music Library. As a public services staff member, you will be responsible for providing exceptional customer service, retrieving and circulating materials, and assisting users with directional and informational questions.Key...

  • Music Library On-Call Assistant

    4 weeks ago

    Denver, Colorado, United States University of Denver Full time

    Job SummaryThe University of Denver Libraries is seeking a highly skilled and detail-oriented Staff On-Call to work at the Music Library. As a key member of our team, you will provide exceptional public services, execute circulation transactions, and assist patrons with directional and informational questions.Key ResponsibilitiesWork on-call at the service...

  • Library Associate

    4 weeks ago

    Denver, Colorado, United States City of Westminster Full time

    Job Title: Library AssociateWe are seeking a highly motivated and customer-focused Library Associate to join our team at the City of Westminster Public Library. As a Library Associate, you will play a vital role in providing exceptional customer service, assisting patrons with research and technology needs, and supporting the overall operations of the...

  • Library Assistant I

    3 weeks ago

    Denver, United States City and County of Denver Full time

    About Our Job The Denver Public Library (DPL) is a growing urban library system that serves the residents of the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver's most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of...

  • Senior Language Library Specialist

    3 days ago

    Denver, Colorado, United States Arapahoe Libraries Full time

    Job SummaryWe are seeking a highly skilled and bilingual Senior Language Library Specialist to join our team at Arapahoe Libraries. As a key member of our library staff, you will be responsible for providing exceptional customer service to patrons, particularly those who speak Spanish, and assisting with the maintenance of our Spanish language and immigrant...

  • Russian Language Library Specialist

    3 days ago

    Denver, Colorado, United States Arapahoe Libraries Full time

    Job Title: Russian Language Library SpecialistWe are seeking a highly skilled and motivated Russian Language Library Specialist to join our team at Arapahoe Libraries. As a key member of our library staff, you will be responsible for providing exceptional customer service to patrons, promoting library resources and programs, and collaborating with colleagues...

  • Patron Experience Associate

    1 week ago

    Denver, United States Jefferson County Inc Full time

    We are seeking a dynamic, customer-focused Patron Experience Associate at our Belmar Library to provide frontline library service to the diverse and growing residents of Jefferson County and beyond. Helping people find the information they need - whether it be what to read next, how to download an e-book or how to find a job - is what we do all day, every...

  • Library Assistant I

    1 week ago

    Denver, United States City and County of Denver Full time

    About Our Job About Our Job The Denver Public Library (DPL) is a growing urban library system that serves the residents of the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver's most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a...

  • Bilingual Patron Experience Associate

    2 weeks ago

    Denver, United States Jefferson County Inc Full time

    We are seeking a dynamic, customer-focused Bilingual Patron Experience Associate to join the Library to You team, providing frontline library service to the diverse and growing residents of Jefferson County and beyond. Helping people find the information they need - whether it be what to read next, how to download an e-book or how to find a job - is what we...

  • Library Information Sciences Graduate Assistantship Opportunities

    4 weeks ago

    Denver, Colorado, United States University of Denver Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Graduate Assistant to support faculty in the Library and Information Sciences program at the University of Denver. As a Graduate Assistant, you will have the opportunity to work on a variety of tasks, including administrative support, equipment management, and web site maintenance.Key...

  • Library Professional

    2 months ago

    Denver, Colorado, United States City and County of Denver Full time

    About Our JobThe City and County of Denver is a leading urban government that serves the residents of the City & County of Denver. Our organization sees more than 4 million visitors every year across its 27 locations, serves Denver's most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection...

  • Utility Worker

    3 weeks ago

    Denver, Colorado, United States Denver Public Library Full time

    About Our JobThe Denver Public Library is a dynamic urban library system serving the City & County of Denver. With over 4 million visitors annually across 27 locations, we strive to meet the evolving needs of our community through inspired programming, diverse collections, and culturally-representative spaces. We are committed to delivering exceptional...

  • Design Assistant

    3 days ago

    Denver, Colorado, United States Goldbug Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented individual to join our Design Department as a Design Assistant. This internship will provide hands-on experience in fashion design, illustration, and technical skills.As a Design Assistant, you will assist in creating illustrations for our digital libraries, line sheets, planograms, and tech...

  • Technical Design Assistant

    3 weeks ago

    Denver, Colorado, United States Goldbug Full time

    Job OpportunityWe are seeking a motivated and detail-oriented individual to join our Design Department as a Technical Design Intern. This is a credit-only internship with a stipend upon completion.As a Technical Design Intern, you will assist our design team with day-to-day operations, including creating illustrations for our digital libraries, line sheets,...

  • Technical Design Assistant

    3 weeks ago

    Denver, Colorado, United States Goldbug Full time

    Join Our Team as a Technical Design Intern at Goldbug, Inc.We are seeking a motivated and detail-oriented individual to assist our Design Department with day-to-day operations in our office. As a Technical Design Intern, you will have the opportunity to learn about multiple areas in the fashion accessory industry and develop skills to help with your future...