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Operational Compliance Claims Specialist
3 months ago
Operational Compliance Claims Specialist
Torrance, CALIFORNIA, United States of America
Operational Compliance Claims Specialist
About Breville
Over the past80+ years Breville has grown to become an iconic global brand, deliveringkitchen products to over 70 countries around the globe. Breville enhancespeople’s lives through the delivery of brilliant innovation and thoughtfuldesign based on deep consumer insights, empowering people to do things moreimpressively or easily than they’d thought possible in their own home andultimately allowing them to “Master Every Moment”.
A career atBreville is truly a one-of-a-kind experience. It’s more than working for aglobal leader; it’s an opportunity to be a part of something that impactspeople all over the world.
About the role
We are seeking anexperienced Logistics claimsspecialist responsible for processing and reconciling customer claims, postingand maintaining documentation of chargebacks for large retailers. In addition,individual will be responsible for SIOC certification and tracking of carrierperformance with 3PL. They offer support with the maintenance of logisticspolicies, administer, and maintain compliance programs; coordinate with Financeand Sales team to promote accurate and timely processing of claims.
Keyresponsibilities include:
Monitor, dispute and minimize chargebacks with Amazon & other accounts
Investigate and resolve non-compliance issues, shortage claims, operational chargebacks
Processes disputes and responds to product inquiries.
Maintain operational performance using portal metrics tracking and reporting.
Leads process improvements, recommends best practices to eliminate penalties.
Maintain accurate & professional communication with partners and cross-functional teams.
Works collaboratively across departments to achieve necessary compliance requirements.
Monitoring outbound transportation shipments with 3PL.
We’re Interested in Hearing from People Who Have:
Accounting Experience preferred.
2-5 years’ experience managing Amazon (Vendor Central accounts preferred)
1-5 years’ transportation experience (monitoring FTL/LTL shipments)
Advanced knowledge of Microsoft Excel required.
Knowledge of 3PL, EDI, WMS, TMS, D365, Salesforce a plus.
Detail oriented, organized, strategic and analytical thinker.
What we offer you:
Competitive compensation package
A fun and rewarding team environment
Opportunity to work for an Australian Stock Exchange listed company
Employee assistance program
Paid parental leave policy
Employee discounts of up to 50% on all our electrical products
Corporate health andwellness benefits such as gym discounts, yoga classes, fruit, and more
To Apply
Come and make your mark with this global leader by applying today via the Apply Now button.
Breville Group is proud to be an Equal Employment Opportunity Employer.
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