Telecommunications Engineer

1 month ago

Santa Clara, United States Quantum World Technologies Inc Full time

Title: Telecom Expense Management

Location: Santa Clara, CA

Duration - Contract

Key Responsibilities...

Understanding and working experience with Mobility Carriers like AT&T, T-Mobile and Verizon

Expert in managing TEM (Telecom expense management) company

Expert knowledge on all mobility devices

Work with Global team on bringing the global Mobility expenses into single dashboard

Automation of key process like Ticket, Stipend and Device orders

Expert level knowledge on generating report, Excel and SharePoint

Proven work experience with Global mobile services and carrier relations ship.

Help in escalation of support from Advance support team or Level 2.

Interface with employees across multiple organizations and external parties as a liaison under direction of the CIO

review, summarize, and prepare data analysis and/or recommendations for governance and process documentations under Telecom supplier management.

external relationships with vendors to ensure timely payment of managed network services (MNS) and Telecom Expense Management (TEM) service tracks.

findings and research billing questions, issues, disputes and follow through to resolution administrative, financial, and business operations support to department managers and business partners within supplier/vendor relationship management, asset management, compliance, audit, and Telecom expense management.

business support for software/hardware maintenance contracts renewals.

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