Bilingual Front Desk/Hospitality Manager

3 weeks ago


Philadelphia, United States All American Home Care LLC Full time

All American Home Care LLC is an EEO employer - M/F/Vets/Disabled We are seeking a dynamic and customer-focused Hospitality Manager to join our homecare team. As the Hospitality Manager, you will be responsible for managing the front desk operations, ensuring a welcoming and efficient experience for our clients and their families.Responsibilities:Front Desk Management:Oversee the daily operations of the front desk, including check-ins, check-outs, and scheduling.Maintain a clean and organized reception area.Customer Service:Provide exceptional customer service to clients and their families.Address inquiries and concerns in a timely and professional manner.Staff Coordination:Supervise front desk staff and ensure they are well-trained and motivated.Coordinate with other departments to enhance overall service quality.Communication:Act as a liaison between clients, staff, and management.Communicate relevant information to the team and clients.Problem Resolution:Handle and resolve any issues or complaints promptly and effectively.Implement measures to prevent future problems.Qualifications:2 Years Front Desk experience 2 Years Front Desk experience BilingualExcellent customer service and communication skills.Strong organizational and multitasking abilities.Leadership and team management skills.Knowledge of homecare services is a plus. Please visit our careers page to see more job opportunities.


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